"very helpful staff"

Great experience dealing with Frost's. from arranging viewings, to getting contracts sorted. It was very quick and easy to sort everything with very helpful staff
8th February
St Albans

"Will use again in future!!"

Great team stepped in and helped me sell my property when another agent was struggling - was a tough deal but Jess and Daniella were amazing throughout and got it over the line - will use again in future!!
5th February
St Albans

"fantastic choice for our sale"

Frost's turned out to be a fantastic choice for our sale, having considered several agents. James Adams and the team were highly professional, conscientious and proactive in dealing with our case. I'd have no hesitation recommending them to friends and family.

25th January

Harpenden

"took time and great care"

Lucy has been fantastic in helping us to find our next home. She took time and great care in finding out our initial requirements and now regularly keeps in touch about new suitable properties. Thank you Lucy for all your time and effort so far and we very much hope that you find us our next dream home soon.

12th January

St Albans

"all of them prepared to go the extra mile"

I wouldn't hesitate to use Frosts again to sell my property - fantastic service from start to finish. Great communication, hard working and a really enthusiastic and professional team - all of them prepared to go the extra mile. Thank you.

11th January

St Albans

"Very satisfied with customer services"

Very satisfied with customer services provided by Frosts especially Mr Tom Weaver during our purchase

11th January

St Albans

"pleasure to deal with"

We have recently exchanged contracts for the purchase of a house in St Albans and we found Tom at Frosts a pleasure to deal with. Tom remained approachable and professional at all times and his relaxed and friendly approach put us at ease from making our initial offer all the way through to exchange. Despite some hiccups along the way with the upper chain, Tom kept us updated along the way and we really felt that Tom was doing all he could to ensure a timely exchange of contracts, which must have involved a large number of calls on his part between the different lawyers. We would not hesitate in recommending Tom to future clients and would be very happy to work without Tom again on a future sale/purchase.
3rd January
St Albans

"Great service"

Great service from start to finish from everyone in the team.

18th December

Harpenden

"Professional yet personal"

First time buyer and First time using Frost's and have absolutely no complaints. I would like to say a huge thank you to Shaun, Trudie and Matt for making this process as easy as possible. Professional yet personal would highly recommend.

12th December

Marshalswick

"caring and supportive"

Together with my sisters I had the difficult and upsetting task of selling our parents house after they passed away earlier this year. Frosts were extremely caring and supportive throughout the process. They kept us informed of developments, provided clear advice on pricing and marketing the property, and successfully achieved a timely and satisfactory sale.. I would have no hesitation in recommending Frosts Estate Agents especially the St Albans team of Tom, Stuart, Daniella and Sarah.

12th December

St Albans

"excellent experience"

We have had an excellent experience dealing with Frost’s in Marshalswick. Matthew Brand has been honest, realistic, professional and very patient throughout our process. The team have also been efficient, helpful and friendly. Thank you to all involved!

8th December

Marshalswick

"A great team all round,"

A great team all round, and a real contrast with other estate and lettings agents I've experienced! We have rented through Frost's and have now also bought a house through them. The lettings team - especially our property manager Melanie - have been very helpful, clear and throughout, with none of the heavy-handedness, spurious fees or dodgy lease clauses I've encountered elsewhere. And the sales team - we've spoken with Tom, Daniela and the progressor Sarah - have been a pleasure to deal with. They have been very proactive throughout the process and ensured that we have had all the viewings and information we might want. They made us feel that they are as happy for us - and pleased to help - as for the sellers. I'd definitely use them myself and recommend them to others.

8th December

St Albans

"Would strongly recommend Frosts to anyone serious about selling"

Very professional valuation visit. We both felt that we were listened to and points we raised were taken on board. Arrived at a valuation figure that we were happy with and reflected the current market. Very professional photographs taken that show the property to it’s best. We were given the opportunity to review the details and photo’s before they went live. Viewings happened very quickly and we were kept informed all the way through; even if offers made were not up to expectations. Frosts did say the right offer would come and it did in less than a week. Even at this stage Frosts took steps to ensure that the offer was serious and backed up with sufficient funds. Would strongly recommend Frosts to anyone serious about selling and at a reasonable fee.
5th December
St Albans

"extremely professional and efficient as well as being nice people"

Highly recommend Frosts. I have bought through them and they now manage my rental property and have done for over 8 years. They are, without fail, extremely professional and efficient as well as being nice people to deal with.
1st December
St Albans

"first class"

The advice and service I've received from Frost's with regards to my house sale has been first class, the team in the Marshalswick branch were both professional and friendly. I would really like to give a score of six stars out of five if it was possible. Have already recommended Frost's to friends.

28th November

Marshalswick

"honest and friendly"

Selling and buying a house at the same time is a very exhaustive experience but the help we got from Frost's made it more bearable. The staff are honest and friendly and they even fought our corner when a cash buyer tried to swoop in and take the house were were trying to buy at the last minute. Thanks for that Shaun!!
26th November
Marshalswick

"wonderful service"

Dear All at Marshallswick office. Thanks for your wonderful service in selling our property. We even got more than we expected!!

21st October

Marshalswick

"innovative ideas"

I can't fault Neil and his team for their speedy professional service, innovative ideas and help in getting us to agreed terms on our house sale and purchase. Hoping (and trusting) the same level of service is provided in pushing all parties along to a speedy, and pain-free, exchange and completion.

20th October

St Albans

"extremely helpful and friendly"

We couldn't be happier with the service Frost's provided. As well as their professionalism, all of the staff have been extremely helpful and friendly throughout our interactions with them. The process for applying for the let was smooth and swift, and the staff were always quick to respond to our queries and concerns. Even the fees are relatively reasonable compared to other estate agencies. Without a doubt, we would use Frost's again.

14th October

St Albans

"Great friendly service from the whole team"

Great friendly service from the whole team! We felt we were looked after very well throughout the selling process firstly by David and James and subsequently by Trudie and John. All members of the team were clued up and able to help and support throughout. Thank you!

12th October

Harpenden

"First class service."

We have just come through one of the most protracted house moves I have known - 16 months waiting for the chain to complete. There are two key reasons that we have stuck with it - firstly, the prospect of moving into our dream house, but secondly, the sheer passion and enthusiasm shown by Sarah Valentine on the sales progression team at Frosts. Sarah was the key to keeping everything together, managing a complex chain, whilst at the same time keeping us positive that the deal would get done. First class service.

9th October

St Albans

"Excellent team"

Excellent team in all honesty. Very professional, efficient and fun. Thanks for everything guys

27th September

St Albans

"acted professionally at all times"

Frost's acted professionally at all times. Rose showed a good knowledge of the local market conditions and give clear and helpful information. We've been so impressed with all her efforts to immediately provide us with the best solutions for any requests or problem we had. As a result moving in to our new home was done in an easy, fast and professional way. Many Thanks to Rose and the Frost's team. Susanna and Henry

21st September

St Albans

"100% Recommend"

Really happy with the service I received from Elsaida and James, I Would 100% recommend using them as they are very helpful and professional.

20th September

Harpenden

"professional service"

We purchased a property recently through Frosts and were very impressed with the service. A far from smooth process was made more bearable by the professional service that we received from Sarah and Danielle who were always quick to update and help. They are very professional and I would highly recommend their services.

13th September

St Albans

"I would recommend Frosts to anyone that is moving"

I have lived in my house for 24 years and making a decision to move was very hard , I spoke to james who came round and made us feel quite at ease , we have now sold our house via the frosts Harpenden Team , i can not thank them enough for all the help that we have had from the team , Buying and selling a house is very stressful wondering what people are saying about your house , but Elsaida made sure that everyone that walked through my door took there shoes off and didnt ruin the new carpet . Trudie our sales negotiator was fantastic making sure everything was on track , i would recommend Frosts to anyone that is moving .

12th September

Harpenden

"Fantastic support"

Fantastic support from Trudi, Shaun and Matt from the Marshals wick Frost branch in connection to my property purchase at sandpit lane. Trudi in particular went above and beyond the call of duty to provide support and facilitate all between the seller, the conveyancer and myself to ensure the process went smoothly in very challenging circumstances. I would not hesitate to use what is obviously a very competent team. Thank you.

9th September

Marshalswick

"extremely professional and friendly service"

Frost's offer an extremely professional and friendly service and we have always been impressed by their efforts on our behalf. We would like to specifically thank and commend the excellent Sarah Valentine at Frost's Sales Progression who was an absolutely incredible help to us!

8th September

St Albans

"Extremely Helpful and Professional"

We both sold and bought a property through Frost's this year and we cannot thank them enough. Neil, Stuart and Sarah were all extremely helpful and professional, delivering what they promised at the start, dealing with hiccups along the chain quickly and efficiently. Sarah in particular ensured that the chain remained intact despite delays caused by our buyer's solicitors and our bank. Highly recommended.

28th August

St Albans

"Efficient and Friendly"

We have just completed on the sale of my mothers house.The service offered by the whole Frosts team has been efficient and friendly. Our main contact John Sullivan, had exceptional local knowledge and successfully sold the property with ease, leading us through the whole process seamlessly.

25th August

St Albans

"CAre and Attention"

Having let my flat and had it managed by Frosts, not only did they sell it, but they also then went all out to help me find my next home. A special thank you to Stuart Dutton whose care and attention really stood out amongst the agents I dealt with in St Albans, and also to Jess who provided great advice during the viewing process. Thank you!

22nd August

St Albans

"Efficient, Friendly, Reliable"

Efficient, friendly and most importantly, reliable. The sales chaser, Sarah, was especially helpful and went the extra mile to secure exchange of contracts. Highly recommend Frosts for selling property and will use again.

22nd August

St Albans

"Highly Recommend"

We have just completed the purchase of our house through Frosts and I can confirm they were excellent throughout the whole process. I was in contact with them practically each week and they took on extra responsibilities by liaising with the sellers to help the process moving at pace. I would mention Sarah Valentine as well as she was excellent to deal with. Would highly recommend.

17th August

St Albans

"Very Helpful"

Very helpful and commercial advice throughout, and whole process handled efficiently

15th August

St Albans

"They Care and keep in contact"

Shaun, Matt and Trudi from the Marshals wick Frost branch were outstanding in their approach. Personal, supportive, challenging to get the purchase completed. Alongside arranging a mortgage appointment which helped move things forward quickly. My experience has been excellent the way they care and keep in contact. It's the personal touches that made my buying experience so special. Well done.

11th August

Marshalswick

"Kept us up to date"

Excellent service provided by Daniella. Kept us up to date with everything and answered any questions we had. Thank you :)

10th August

St Albans

"The best in St Albans"

Daniela has been extremely helpful and 'on the ball' in helping us find a property, her sunny disposition and can do attitude has made the process simple from start to finish! I can highly recommend Frost's Estate Agents as the best in St Albans.

10th August

St Albans

"Very helpful"

Very helpful and friendly service offered by Frosts

9th August

St Albans

"Suppportive, Patient and professional at all times"

Sarah was excellent. Always helpful and gave me the space and time to make the right decision. Supportive, patient and professional at all times. Many thanks to all. Will come back to Frosts for sure should the need arise. Mark McConochie

8th August

St Albans

"The whole team were great"

Frosts managed the letting of my flat for six years, and were super efficient and easy to deal with. I then chose to sell through them too. The whole team were great, especially Sarah, the Sales Progressor, who has been so helpful throughout the process, keeping me updated.

4th August

St Albans

"Knowledge, professionalism and determination"

We have just exchanged on our sale and purchase through Frosts and I cannot thank the team enough, in particular Sarah Valentine for all of her help, support and hard work to get the sale through. From start to finish the team go above and beyond expectations and their knowledge, professionalism and determination to get the job done is apparent in everything they do. Would highly recommend this Estate Agent to anyone looking to buy or sell.

4th August

St Albans

"Great service from Frosts"

Great service from Frosts - they were diligent and kept working on both our purchase and sale until the keys were in our hands. In particular, Tom who helped us find the right property in the first place, Sarah for smoothing out the process after our offer was accepted and keeping on top of everything, and Pauline who did a terrific job of showing us round and showing off our property to potential buyers.

4th August

St Albans

"Friendly, honest, communicative and thoroughly professional"

I cannot thank David enough for the help and advice he has given us whilst buying our new home. He has been friendly, honest, communicative and thoroughly professional throughout the whole process. I would not hesitate to recommend Frosts Harpenden.

4th August

Harpenden

"Selling so Successfully"

Matthew, Shaun and Trudi make up the perfect sales team.Matthew is very persuasive and confident while being very easy to talk to. Shaun does perfect viewings and I heard him many a time pointing out little plus points which could have been missed. Trudi is so helpful in every way. She really goes the extra mile to make selling a house less stressful. I feel very lucky to have had the three of them selling my house so successfully.

19th July

Marshalswick

"Very Remarkable"

Very remarkable, everyone was so friendly and helpful throughout specially Elsaida and Trudie so big thank you to both of them

17th July

Harpenden

"Very Professional"

Thanks to Frosts for the service, and continued help with our property search. Very professional team

July 7th

Marshalswick

"No Hesitation in Recommending"

From our first meeting with Neil Dowsett when he valued our property and correctly forecast a higher slightly offer than his suggested asking price, which was made within days of valuation, through the negotiations by Tom Weever and finally to handing over the spare keys to Sarah Valentine to end the process, all have provided a first class service. I have no hesitation in recommending Frost’s to anyone thinking of selling their property in St Albans.

4th July

St Albans

"Really Great Service"

Shaun (marshalswick) and Trudie were a massive help when purchasing my property. Really great service. Thanks!

July 3rd

Marshalswick

"Friendly and Professional"

Everyone here is very friendly and professional. Special shout out to Trudie for being very helpful and responsive when it came to navigating a long drawn-out exchange and completion process

30th June

Harpenden

"Helpful and Enthusiastic"

Having not needed to sell or buy a house for a great number of years I found everyone helpful and enthusiastic. Their involvement from beginning to sale completion was great and allowed me to concentrate on removing all of my possessions before the sale completed

28th June.

Marshalswick