What our customers are saying about us
4 weeks ago
I have been using Frost's for years to manage my property in St Albans. They have always been extremely thorough, professional and informative. They also have always been able to secure fabulous tenants who have treated the property with care. None of this would have been possible without Melanie Hughes who runs the team of property managers. She truly is so professional and committed to customer service. Does it with a smile but is super efficient. I would have no hesitation in recommending her and her team for property management services.
6 weeks ago
Ultra Nerf Tv
We used Frosts since our family moved to St Albans and bought our first property there a few years ago. Ever since, we used Frosts many times – buying and letting out. They never failed us. Every time, we received very good quality of service. Recently, we have our property managed by Frosts and Kitty Hills is our property manager. Kitty is a lovely lady who answers all our queries and explains everything in detailed patiently. She is very professional and experienced, and always provides us very useful advices. We know our property is in good hands. We highly recommend Frosts and Kitty. Kin
4 weeks ago
It's our first time moving to St. Albans and Frosts looked after us and was very responsive right away. We finally found a place we liked but weren't sure if we were going to be able to get it and Sarah was absolutely wonderful at sorting everything out for us and making it a super easy and delightful process. She's been looking after us every step of the way. We can't wait to continue to work with Frosts in the new year.
6 weeks ago
Ultra Nerf TV
We used Frosts since our family moved to St Albans and bought our first property there a few years ago. Ever since, we used Frosts many times – buying and letting out. They never failed us. Every time, we received very good quality of service. Recently, we have our property managed by Frosts and Kitty Hills is our property manager. Kitty is a lovely lady who answers all our queries and explains everything in detailed patiently. She is very professional and experienced, and always provides us very useful advices. We know our property is in good hands. We highly recommend Frosts and Kitty.
9 weeks ago
Frosts were professional, on the ball and knew the market inside out. In a difficult time for flats they used their own contacts and expertise to find a buyer rather than just rely on Rightmove. Within 2 weeks of being on the market, the flat sold. Tom was very professional, kept up communication and made us feel we were being well looked after. His knowledge, effort and guidance were second to none and we would highly recommend Frosts to anyone.
11 weeks ago
I will be highly recommending the team at Frosts to anyone & everyone! I initially chose to put my property on the market with James who was friendly, professional and most importantly not 'pushy' (like other estate agents I'd met previously) As the sale progressed the service I received from Trudie was excellent. She has been in constant contact, at the end of the phone and has always responded to emails extremely efficiently, liaising with myself and other parties in the chain. Trudie has been helpful, kind and supportive. A big thank you to everyone at the Harpenden branch. Alison
14 weeks ago
A pleasure to deal with an agent who we felt we could really trust. Trudie had the tough job of dealing with our complicated sale at a very busy time but always kept us in the loop and worked through all the difficulties between us and the buyer to get the sale over the line. She was always professional, understanding and friendly, and kept us calm. Would highly recommend. Thanks also to James who did a great job with marketing and finding us a buyer.
14 weeks ago
We recently purchased our home through Frost's Estate Agents Harpenden. The service we received from James Adams and his team was excellent, even through very trying times. Special mention needs to be made of our the sales progressor, Trudie Cobb, who always went the extra mile to ensure that the deal was completed. We would certainly recommend Frost's Estate Agents Harpenden.
12 weeks ago
Rose Johnson is highly professional and also friendly and positive. She can’t do enough to help and approaches everyone with a smile.
26 weeks ago
I messaged Frost's about a property for sale and their agent James called me straight back on the phone. He was really professional and courteous, and told me a lot of information about the property which I didn't know previously. I am still looking in Harpenden and this experience means I will check their website before other agents because I know they have great customer service skills. Thank you James and thank you Frosts Joanna
3 weeks ago
Great team;everyone is helpful and has time for you, found us a buyer super quickly; special thanks to Matt, Sean and Trudie
9 weeks ago
Many thanks to Shaun, Matt, Rose and Sarah at Frosts Estate Agents, all very nice, helpful and exeptionally patient. I would especially like to thank Trudie Cobb who without her brilliance, I dont think I could have sold my house without her!! Thank you all for your hard work and dedication!