New homes

Industry Regulations & Client Money Protection

We are members of the most recognised Industry Bodies protecting and monitoring the Estate Agency industry. So you can rest assured that you and your property interests are in safe and reliable hands.

All estate agents in the residential property industry are regulated by The Estate Agents Act 1979 (EAA) and also general consumer protection legislation such as the Consumer Protection from Unfair Trading Regulations 2008 (CPRs)

ARLA NAEA Propertymark Protected

Propertymark - Client Money Protection certificate

The association of residential letting agents (ARLA) is the UK's foremost professional body for letting agents.  

View our Propertymark Client Money Protection certificate

Find out more about Propertymark

Find out more about Propertymark's accounting rules

   Generic TPO Logo   Trading standards approved logo - transparent

The Property Ombudsman (TPO)

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.


My Deposits

'My Deposits' provide a simple deposit protection solution for landlords, letting agents and tenants. It’s a legal requirement for landlords and letting agents to protect their tenants’ deposits with a government scheme such as mydeposits. 

Safely protecting tenants’ deposits across England and Wales.

Safe agent logo


Safeagent is the UK’s leading accreditation scheme for lettings and management agents operating in the Private Rented Sector. Established in 1999 by the Empty Homes Agency as The National Approved Letting Scheme (NALS) with the backing of the industry, the aim was to establish a single badge for consumers to look for and understand the service and protections a firm offered through adherence to strict accreditation criteria. Recently rebranded as safeagent, they are well-respected – recognised by Government, consumer groups and industry bodies. Safeagent is the only agent organisation whose sole focus is consumer protection, operating across the UK on a not-for-profit basis.

Safeagent operates a Government approved Client Money Protection Scheme protecting landlords and tenants money held by our agents.