I recently secured a property from Frosts St Albans, after having been off work for 6 months with an industrial injury. Due to this nature it had been very difficult for me to be taken seriously by a landlord, as proving my income was impossible. having been out of work for so long. I dealt with Shelby Dunn. I told her my situation and was up front about my struggle thus far. She, from that point when above and beyond to arrange me viewings and ultimately get me into a property. Shelby is the most straight up, kind and understanding lettings agent I have ever come across. During the referencing process, it went back and forward for 3-4 days over and over again, and Shelby fought tirelessly to get me over the line when she could’ve thrown me in the bin and gone for any other easier candidate. I have rented with Frosts in the past and whilst they are efficient, professional and pleasant to deal with…..in my 10 years of renting, I’ve never come across a Shelby. And for this reason, I recommend her so highly to anyone, going forward. KG

Our experience was excellent from start to finish. All the staff were friendly and helpful and kept us well informed. A big thank you to Adam Condon 👍🏻

My valuer Tom Weaver was very friendly, professional and reassuring in his manner. This is the second time I have used Frosts and Tom to value and sell both homes. Nick found my buyer this time round and kept me informed regularly throughout the process. Rochelle and Nick kept the post sales progress running despite a lengthy conveyancing process. I would have absolutely no hesitation in recommending Tom , Nick and Rochelle and their services to others.

Frosts were highly professional from the start. Laid out the process and their fees up front and went to work straight away finding an asking price buyer. The sale process has been a breeze as a result and critically they have always been available and on hand to support any query. I thoroughly recommend.

We were very impressed with the professionalism shown by Shaun, Paul and the Marshalswick team. They understood our requirements, gave excellent guidance and were always willing to help in resolving problems we encountered. It’s a shame Frost Estate Agents do not have offices in Kent, as we would definitely recommend them.

We can honestly say that we, too, would highly recommend Jess at Frosts. She is very professional, and also genuinely kind and caring. We always felt supported by her and reassured that she was there for us if we needed anything. Jess is lovely!

We can honestly say that we, too, would highly recommend Jess at Frosts. She is very professional, and also genuinely kind and caring. We always felt supported by her and reassured that she was there for us if we needed anything. Jess is lovely!

Adam & John were absolutely brilliant to work with. They provided great options from the start, regularly kept in contact and helped us secure our dream home. Would highly recommend working with them!

I would highly recommend Jess at Frosts. She has been incredibly helpful throughout the process of buying my new home. Her communication has been excellent, keeping me updated every step of the way, and she has always been quick to respond to any questions. She has been professional, approachable and supportive throughout what can be a stressful process. Thank you for all your help!

Adam & John were absolutely brilliant to work with. They provided great options from the start, regularly kept in contact and helped us secure our dream home. Would highly recommend working with them!

I would highly recommend Jess at Frosts. She has been incredibly helpful throughout the process of buying my new home. Her communication has been excellent, keeping me updated every step of the way, and she has always been quick to respond to any questions. She has been professional, approachable and supportive throughout what can be a stressful process. Thank you for all your help!

An absolute 5-star experience from start to finish with Frosts for the sale on Sutton Road. We officially exchanged contracts today, and the entire team has been phenomenal throughout the journey. Nick has been brilliant leading the charge, keeping me completely updated, and driving everything forward to ensure next week's completion goes smoothly. A huge thank you also to Rochelle, Tom, and Jordan, who have all been incredibly proactive, supportive, and professional whenever I needed assistance. They operate as a seamless unit and made what could have been a stressful process feel entirely manageable. If you are selling a property in St Albans, Nick, Rochelle, Tom, and Jordan are the dream team you want in your corner!