We had a fantastic experience working with Nick at Frost's during the purchase of our house. From start to finish, Nick was professional, responsive, and genuinely helpful throughout what can be a stressful process. He kept us updated, answered our questions clearly, and helped keep everything moving smoothly between all parties. We really appreciated his calm, practical approach and felt supported at every stage. A huge thank you to Nick and the team at Frost's. We’d definitely recommend them to anyone buying a home.

Louise Harrod was absolutely fantastic throughout our sale. She was consistently communicative, keeping us fully updated at every stage and always quick to respond to any queries. What really stood out was how proactive she was — Louise genuinely drove things forward, liaising with all parties and making sure nothing slipped. It honestly felt like she took full ownership of the process and pushed it all the way to exchange. A real credit to the team and we wouldn’t hesitate to recommend her!

We recently purchased our first home, and we cannot thank Shaun Denton enough for everything he did to help us along the way. Shaun was incredibly helpful, professional, and responsive throughout the entire process. His communication was outstanding, with rapid response times and regular updates, and he was always available whenever we needed advice or support—even while on holiday. What really set Shaun apart was his dedication and willingness to go above and beyond. Not only did he handle all the usual aspects of the purchase seamlessly, but he also worked tirelessly behind the scenes to keep everything moving and help resolve any issues that arose. We are incredibly grateful for all of his hard work and would highly recommend Shaun to anyone looking to buy or sell a property.

We were very pleased with the levels of customer service and support my brother and I received whilst selling our parents home in Dunstable. Julia, our agent, kept us up to date all throughout the process and was empathetic towards our situation. James phoned us a couple of times too, which we appreciated. We felt this whole process wasn’t just “transactional” with Frosts…like it has felt when I have gone through the selling processes before with other agents. Thoroughly recommend Frosts for that more personal touch when selling/buying your next home.

Shelby has been fantastic from start to finish. Really grateful for all your help!

An absolute 5-star experience from start to finish with Frosts for the sale of 54 Sutton Road. We officially exchanged contracts today, and the entire team has been phenomenal throughout the journey. Nick has been brilliant leading the charge, keeping me completely updated, and driving everything forward to ensure next week's completion goes smoothly. A huge thank you also to Rochelle, Tom, and Jordan, who have all been incredibly proactive, supportive, and professional whenever I needed assistance. They operate as a seamless unit and made what could have been a stressful process feel entirely manageable. If you are selling a property in St Albans, Nick, Rochelle, Tom, and Jordan are the dream team you want in your corner!

Trudie is an absolute star ! Trying to deal with a wall flower of a buyer and a solicitor who was absent/lazy/not bothered how Trudie kept it all together for an amazing 6 months without blowing a head gasket (unlike myself) I will never know and am very very grateful. Would highly recommend Frosts Marshalswick above all others .

Had a great experience with Frosts selling my parents family home and highly recommend them. Julia managed the sale really well, giving good advice in the early stages and then providing an excellent level of customer service once a sale had been agreed. This included regular check-ins to update us on progress towards completion. Thank-you so much for looking after us so well. All the best Paul

We had an excellent experience purchasing with Frosts. Our estate agent Julia was always available when needed, provided detailed updates weekly, and was always the first to contact, even before the solicitors did. I highly recommend them if you're looking for a professional service of a very high standard.

Frosts Estate Agents are like a breath of fresh air, Julia in particular has been amazing all the way through the sale of our property. She has constantly kept in touch with the progress of the sale, reassured us and kept the whole chain together! I wouldn’t hesitate in recommending Julia to anyone. We sold our property a few days after it went on the market, Julia priced it fairly and we got an asking price offer straight away. Thank you Julia, you have been amazing.

We bought a house through Julia, she has been an absolute star. She did all of the work for us, including pushing the sales through as our estate agents were useless. Our estate agents were all very nice people individually, but the business side we felt let us down. Julia took initiative and was constantly seeking answers for us, and made sure we were updated constantly which we found hugely reassuring. Her empathy was fantastic, and she was very considerate, this took the pressure off and calmed us when when we were distressed. It was lovely to have an estate agent with values and understanding. I would highly recommend her to anyone who would like to be treated as a human rather than another business venture. Thank you Julia, 5-stars all round!

Wendy was super enthusiastic and knowledgeable about the area. We enjoyed her company