What our customers say about us

Sold the house quickly and without a fuss. Then handled the complexities of a long chain with some tricky conveyancers further down the line with professionalism and candour. I highly recommend them for sales in the region.

I bought through Frosts over 20 years ago and received such good service that I chose them again when it came to selling. They sold my house quickly, despite what was a challenging market, and I then received absolutely fantastic support from Trudie throughout what turned out to be a long and complicated chain. There were numerous challenges along the way, including some extremely poor communication from other parties in the chain, but Trudie was always on the case, keeping things moving, providing support and helping us navigate our way through to a successful conclusion. Her dedication, professionalism and persistence made a real difference, and we are hugely grateful for all her help. I wouldn't hesitate to recommend Frosts or use them again. In fact, I'm genuinely sorry that we're moving to an area where they don't have an office!

Shelby at Frosts was super responsive, helpful and amicable. Made the whole process so smooth and easy!

I have just bought my new home. The sellers agent were Frost’s Harpenden. Throughout the process, Amelie and Trudie have been truly spectacular and excellent at making arrangements and ensuring the whole process was as smooth as possible. Thank you so much for all of your help!

Thank you to the team at Frosts Marshalswick for helping us get a home for our family to grow in. Jess in particular has been exceptionally helpful - prompt in replying, always willing to help, and very friendly. Thank you so much Jess for all your help - we wouldn’t have got this home without you!

Secured a rental property through Frost's with the amazing help from Shelby. I was already on the mailing list however Shelby gave me a call to offer a property not yet on the market and a viewing, and that ended up being the property we are moving in to. With the competition in St Albans for properties, someone like Shelby is needed, I appreciate her going out of her way to go the extra mile, as without that would still be looking.

We've had a brilliant service from Shelby she's always been there on the other end of the phone or on email promptly. She's managed to sort out our new letting within a week! Would highly recommend them.

Amazing service. Exceptional professionalism and very caring. Shelby stayed with us throughout our journey. We missed out on our first property however she continued to follow up with us and within weeks got us another property. The process was very seamless as everything was mostly done online. I will rate them 10 stars if it was an option

I’ve been really impressed with the level of service I’ve received from Shelby and Stuart in helping me secure new tenants for my property. I feel the standard has been really high from the initial photography and advertising to keeping me updated with progress on referencing etc.

We have recently brought our first home through Frosts Estate Agents. I cannot thank Adam Condon and Trudie Cobb enough for all their help to ensure the process ran smoothly for us. They were always at the other end of the phone when needed and kept us well informed throughout the transaction. I would highly recommend them! Thank you again for going above and beyond to get us across the finishing line!

We switched to Frosts after our house had sat on the market for an extended period with another agent at the same asking price. Within two weeks of listing with Frosts, we had an offer accepted at full asking price. Communication was excellent throughout, from the initial information session through to the offer and all the way to exchange. We always knew where things stood, which made a stressful process much easier. Special thanks to Nick, Rochelle and Tom, who were all excellent. Thank you to the whole team for all your efforts. We couldn't recommend Frosts more highly.

I had à great experience with Frosts Estate Agents in St Albans, and I would highly recommend them! Adam was the best agent and provided excellent support and guidance throughout the process of buying my first home. He was professional helpful, and always willing to answer my questions, making the whole experience much easier and less stressful. Thank you, Adam, for all your help and support! I would definitely recommend Frosts Estate Agents to anyone looking to buy a property.