What our customers say about us

Excellent
Based on 1719 reviews
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Shaun was an absolute pleasure to deal with from start to finish throughout the purchase of our first home. He kept us informed every step of the way, was always approachable, and made what can often be a stressful process feel much smoother. A great example of what an estate agent should be. Thank you for all of your help, Shaun! P&R
Frost's Marshalswick
Can thoroughly recommend Frosts, they found us a buyer almost immediately bringing it to an exchange of contracts, all running smoothly and we were kept informed all the way. Well done..
Frost's St Albans
I recently secured a property from Frosts St Albans, after having been off work for 6 months with an industrial injury. Due to this nature it had been very difficult for me to be taken seriously by a landlord, as proving my income was impossible. having been out of work for so long. I dealt with Shelby Dunn. I told her my situation and was up front about my struggle thus far. She, from that point when above and beyond to arrange me viewings and ultimately get me into a property. Shelby is the most straight up, kind and understanding lettings agent I have ever come across. During the referencing process, it went back and forward for 3-4 days over and over again, and Shelby fought tirelessly to get me over the line when she could’ve thrown me in the bin and gone for any other easier candidate. I have rented with Frosts in the past and whilst they are efficient, professional and pleasant to deal with…..in my 10 years of renting, I’ve never come across a Shelby. And for this reason, I recommend her so highly to anyone, going forward. KG
Frost's St Albans
Our experience was excellent from start to finish. All the staff were friendly and helpful and kept us well informed. A big thank you to Adam Condon 👍🏻
Frost's Wheathampstead
My valuer Tom Weaver was very friendly, professional and reassuring in his manner. This is the second time I have used Frosts and Tom to value and sell both homes. Nick found my buyer this time round and kept me informed regularly throughout the process. Rochelle and Nick kept the post sales progress running despite a lengthy conveyancing process. I would have absolutely no hesitation in recommending Tom , Nick and Rochelle and their services to others.
Frost's St Albans
Frosts were highly professional from the start. Laid out the process and their fees up front and went to work straight away finding an asking price buyer. The sale process has been a breeze as a result and critically they have always been available and on hand to support any query. I thoroughly recommend.
Frost's Marshalswick
We were very impressed with the professionalism shown by Shaun, Paul and the Marshalswick team. They understood our requirements, gave excellent guidance and were always willing to help in resolving problems we encountered. It’s a shame Frost Estate Agents do not have offices in Kent, as we would definitely recommend them.
Frost's Marshalswick
We can honestly say that we, too, would highly recommend Jess at Frosts. She is very professional, and also genuinely kind and caring. We always felt supported by her and reassured that she was there for us if we needed anything. Jess is lovely!
Frost's Marshalswick
We can honestly say that we, too, would highly recommend Jess at Frosts. She is very professional, and also genuinely kind and caring. We always felt supported by her and reassured that she was there for us if we needed anything. Jess is lovely!
Frost's Marshalswick
Adam & John were absolutely brilliant to work with. They provided great options from the start, regularly kept in contact and helped us secure our dream home. Would highly recommend working with them!
Frost's Wheathampstead
I would highly recommend Jess at Frosts. She has been incredibly helpful throughout the process of buying my new home. Her communication has been excellent, keeping me updated every step of the way, and she has always been quick to respond to any questions. She has been professional, approachable and supportive throughout what can be a stressful process. Thank you for all your help!
Frost's Marshalswick
Adam & John were absolutely brilliant to work with. They provided great options from the start, regularly kept in contact and helped us secure our dream home. Would highly recommend working with them!
Frost's Wheathampstead

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