What our customers say about us

Excellent
Based on 1684 reviews
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We were very pleased with the levels of customer service and support my brother and I received whilst selling our parents home in Dunstable. Julia, our agent, kept us up to date all throughout the process and was empathetic towards our situation. James phoned us a couple of times too, which we appreciated. We felt this whole process wasn’t just “transactional” with Frosts…like it has felt when I have gone through the selling processes before with other agents. Thoroughly recommend Frosts for that more personal touch when selling/buying your next home.
Frost's Harpenden
Shelby has been fantastic from start to finish. Really grateful for all your help!
Frost's St Albans
An absolute 5-star experience from start to finish with Frosts for the sale of 54 Sutton Road. We officially exchanged contracts today, and the entire team has been phenomenal throughout the journey. Nick has been brilliant leading the charge, keeping me completely updated, and driving everything forward to ensure next week's completion goes smoothly. A huge thank you also to Rochelle, Tom, and Jordan, who have all been incredibly proactive, supportive, and professional whenever I needed assistance. They operate as a seamless unit and made what could have been a stressful process feel entirely manageable. If you are selling a property in St Albans, Nick, Rochelle, Tom, and Jordan are the dream team you want in your corner!
Frost's St Albans
Trudie is an absolute star ! Trying to deal with a wall flower of a buyer and a solicitor who was absent/lazy/not bothered how Trudie kept it all together for an amazing 6 months without blowing a head gasket (unlike myself) I will never know and am very very grateful. Would highly recommend Frosts Marshalswick above all others .
Frost's Marshalswick
Had a great experience with Frosts selling my parents family home and highly recommend them. Julia managed the sale really well, giving good advice in the early stages and then providing an excellent level of customer service once a sale had been agreed. This included regular check-ins to update us on progress towards completion. Thank-you so much for looking after us so well. All the best Paul
Frost's Harpenden
We had an excellent experience purchasing with Frosts. Our estate agent Julia was always available when needed, provided detailed updates weekly, and was always the first to contact, even before the solicitors did. I highly recommend them if you're looking for a professional service of a very high standard.
Frost's Harpenden
Frosts Estate Agents are like a breath of fresh air, Julia in particular has been amazing all the way through the sale of our property. She has constantly kept in touch with the progress of the sale, reassured us and kept the whole chain together! I wouldn’t hesitate in recommending Julia to anyone. We sold our property a few days after it went on the market, Julia priced it fairly and we got an asking price offer straight away. Thank you Julia, you have been amazing.
Frost's Harpenden
We bought a house through Julia, she has been an absolute star. She did all of the work for us, including pushing the sales through as our estate agents were useless. Our estate agents were all very nice people individually, but the business side we felt let us down. Julia took initiative and was constantly seeking answers for us, and made sure we were updated constantly which we found hugely reassuring. Her empathy was fantastic, and she was very considerate, this took the pressure off and calmed us when when we were distressed. It was lovely to have an estate agent with values and understanding. I would highly recommend her to anyone who would like to be treated as a human rather than another business venture. Thank you Julia, 5-stars all round!
Frost's Harpenden
Wendy was super enthusiastic and knowledgeable about the area. We enjoyed her company
Frost's Marshalswick
We recently had the pleasure of dealing with Frost’s Estate Agents in Dunstable and in particular Julia, who was absolutely fantastic throughout. From our very first enquiry, Julia was professional, approachable and incredibly knowledgeable. Her understanding of the local area, the market and the properties we viewed really stood out and made the whole experience feel relaxed and well guided rather than pressured. She was always happy to answer questions, kept communication clear and timely and genuinely came across as someone who cares about helping people find the right home rather than simply making a sale. The level of service we received impressed us so much that we felt compelled to leave a positive review. We wouldn’t hesitate to recommend Julia and the rest of the team at Frost’s Dunstable to anyone looking to buy or sell property in the area.
Frost's Harpenden
Had an issue with the fridge, so I contacted Frost's for assistance and this great gentleman Jonathan Meakin picked up my case and delivered a great and stress free experience. Even though we were heading into a long weekend because of a bank holiday, Jonathan was able to quickly and efficiently coordinate a solution for the same day and the issue was resolved on a timely manner
Frost's St Albans
My husband and I just bought our first home with the amazing help of our fabulous estate agent Jess. She was super kind and supportive throughout the whole process, and was always there to answer answer queries we had (there were many being a first time buyer!😂) We were also shown the house by a wonderful estate agent Wendy, who went out of her way to return to the house on our behalf get us additional photos that we needed Five stars to Jess, Wendy and Frost’s Marshalswick⭐️⭐️⭐️⭐️⭐️
Frost's Marshalswick

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