What our customers say about us

We've had a brilliant service from Shelby she's always been there on the other end of the phone or on email promptly. She's managed to sort out our new letting within a week! Would highly recommend them.

Amazing service. Exceptional professionalism and very caring. Shelby stayed with us throughout our journey. We missed out on our first property however she continued to follow up with us and within weeks got us another property. The process was very seamless as everything was mostly done online. I will rate them 10 stars if it was an option

I’ve been really impressed with the level of service I’ve received from Shelby and Stuart in helping me secure new tenants for my property. I feel the standard has been really high from the initial photography and advertising to keeping me updated with progress on referencing etc.

We have recently brought our first home through Frosts Estate Agents. I cannot thank Adam Condon and Trudie Cobb enough for all their help to ensure the process ran smoothly for us. They were always at the other end of the phone when needed and kept us well informed throughout the transaction. I would highly recommend them! Thank you again for going above and beyond to get us across the finishing line!

We switched to Frosts after our house had sat on the market for an extended period with another agent at the same asking price. Within two weeks of listing with Frosts, we had an offer accepted at full asking price. Communication was excellent throughout, from the initial information session through to the offer and all the way to exchange. We always knew where things stood, which made a stressful process much easier. Special thanks to Nick, Rochelle and Tom, who were all excellent. Thank you to the whole team for all your efforts. We couldn't recommend Frosts more highly.

I had à great experience with Frosts Estate Agents in St Albans, and I would highly recommend them! Adam was the best agent and provided excellent support and guidance throughout the process of buying my first home. He was professional helpful, and always willing to answer my questions, making the whole experience much easier and less stressful. Thank you, Adam, for all your help and support! I would definitely recommend Frosts Estate Agents to anyone looking to buy a property.

The sales team have been excellent all round in terms of advice, negotiating skills and communication. Thank you for helping us with our house sale.

Trudie has been outstanding since we had our offer accepted and has kept us updated throughout

Moving home is always a tricky process and usually agents don't make it any easier, but Frosts is completely different. Emily W in particular made the whole process stress free, she's a real credit to the team and a pleasure to deal with. Throughout the process, from viewing to post signing of the tenancy docs, Emily kept me updated at every stage - landlord requests, referencing status, questions/requests I had...everything. If I was unavailable via phone, she'd follow up with an email and in both instances was always polite and friendly. Thanks Emily and the Frosts team for making the process that much easier!

I had a great experience working with Igor Roslonski as my mortgage broker. He was professional, knowledgeable, and extremely helpful throughout the whole process. He explained everything clearly, kept me informed at every stage, and made what could have been a stressful experience feel smooth and straightforward. His support, patience, and attention to detail really made a difference. I would highly recommend Igor to anyone looking for a reliable and trustworthy mortgage broker. Thank you for all your help!

It has been a real pleasure working with Tom Weaver, Sales Manager at Frost’s. Tom is incredibly knowledgeable and experienced, with an excellent understanding of the current property market and a clear sense of its direction. His insight and professional advice have been invaluable throughout the process. Frost’s really helped accelerate our house sale at a time when reaching the end of the tunnel seemed a long way off! What also impressed me was how well organised and efficient the entire agency is. Communication is excellent, everything is handled professionally, and things move forward smoothly and efficiently. A huge thank you to Tom and the whole team at Frost’s for their hard work and support. I would highly recommend them to anyone looking to sell their property.

Emily is the best agent I have come across - incredibly communicative, proactive, and helpful. I cannot recommend her enough.