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What our customers say about us

Excellent
Based on 1554 reviews
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Frosts have been super helpful with everything and everything was smooth and quick. Thank you Rose!
Frost's St Albans
Darcie was exceptional throughout the entire process of helping us find a rental property. She took the time to really understand our needs and delivered by finding us the perfect home. Communication was always clear and timely, and her warm, friendly demeanor made the experience even better. We couldn't have asked for a better person to guide us through the process.
Frost's St Albans
Frosts Wheathampstead and Marshalswick were instrumental in getting my flat sold recently.All staff were helpful but Trudie ( as previously when I purchased) went far above and beyond to secure this difficult sale and I recommend her highly .She is a huge asset to Frosts, personable, hardworking and supportive, thanks Trudie
Frost's Wheathampstead
Recently rented a property with the help of Darcie from Frosts. Would highly recommend! Darcie was helpful and friendly throughout the whole process.
Frost's St Albans
We have had an exceptional service from Frost Estate Agents. Rose was extremely helpful in helping us to find a property considering we were only visiting for a few days and wanted to see as many properties as we could. She was very on it with sending over possible properties that we could view in the time we were visiting. She went the extra mile in getting us to a viewing which ended up being the home we made an application for. Would definitely recommend this estate agents.
Frost's St Albans
Darcie was fantastic in finding us a new home to rent. She was efficient, knowledgeable, professional and worked really hard to get us this place we wanted so badly in a competitive market. Thank you Darcie.
Frost's St Albans
We recently rented a property through Frost's, via Darcie in Lettings. She has been very helpful all through the process. Communicative, responsive and just all round a nice agent to deal with. She has great humour and warm mannerism, so a real pleasure from the viewing to offer to getting us settled in. Frosts in general were a very proactive letting agent, sending us several properties within our criteria and booking our viewings close together for convenience. 100% recommend.
Frost's St Albans
I just bought my first home with Frost’s and they have all been brilliant with me, especially Paul who is very friendly and super helpful!
Frost's Marshalswick
I'm writing this review about our personal experience letting through Frosts Estate Agents alongside their lovely agent, Emily. Emily was wonderful from start to finish of our flat hunt. She consistently sent relevant properties, help set up viewings and stayed very much in touch with us the whole time to see how things were going! She took notes of our requirements and what exactly it was we were looking for so we'd be able to get the home we wanted, in the area we wanted it in. I can't say enough about how helpful she was through the referencing process and by finding out smaller details like what broadband would be available, if some forms of ID weren't available at the time what are the alternatives & double checking for us that everything did in fact go okay so we could get through to the next steps. She has a lovely personality and made our first experience of letting through an agency such a seamless one. I'm glad we had such great support from Frosts during what would otherwise be a slightly stressful time - couldn't be happier with where we've ended up and the support we're continuing to receive from her and the agency at large. Thank you!
Frost's St Albans
Thank you Trudie, Tom and the team @ Frosts Marshalswick for all your help with the house buying process ! They are quick, helped accelerate the process and the completion was done in record time! Definitely recommended!
Frost's Marshalswick
From the start of our buying process Louise was particularly friendly and helpful, then Trudie did a very good job trying to move things along in her role as progression agent. Both were very professional and I could not fault them for their efforts, level of communication and commitment. I have given 4 stars rather than 5 though for the overall experience because from the start I believed that the first property I tried to buy had been overvalued.
Frost's Harpenden
Rose and the team at Frost’s did a great job letting out our St Albans family home. They handled all the viewings, got some great families to stop by, and made the whole process a breeze.
Frost's St Albans

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