St Albans, HertfordshireFrosts Estate Agents

I'm so impressed with the service. Daniela was kind, patient, friendly, professional and helpful right from day 1 the entire way through a complicated purchase. She really went over and above what was expected of her. Thank you Daniela. Rochelle was professional, tenacious and brilliant at her job of getting the purchase over the line for when we wanted it. There were some initial delays outside of her control but as soon as we told her the dates we needed to exchange and complete by she just made it happen. So responsive and easy to work with. Thank you Rochelle. And David who brokered our mortgage! We had no clue (being first time buyers) but David held our hand, explained all the options to us in a way we could really understand, patiently went through different scenarios and relentlessly looked for a better deal for us, even getting back in touch to say a new deal has entered the market and he can do everything behind the scenes to transition to that one. He was friendly, responsive, professional and made the paperwork feel easy. We'll absolutely be working with David again when our mortgage expires. We'll also be coming straight back to Frosts when we next come to let or sell our house, we're so impressed. I'd heard estate agents could be difficult to deal with but absolutely not the case here. Thank you again!

This review is 5 starts purely because of the amazing service I have received from Rose through the whole process. From start-finish Rose has been professional, supportive and more importantly friendly! In just over a week Rose has helped me and my partner secure our very first home together and has answered each and every question we had promptly. She has gone above and beyond to help us secure our future home. I will defiantly be using her again and recommend her to anyone looking for a new home/move.

A huge thank you to Sophie Hutchinson for making our renting experience easy and stress-free. She gave us daily property updates and finally found us a perfect flat. She is friendly, professional and always responded to our queries in a timely manner. She is an asset to Frost’s St Albans.

We are just about to rent a property through Frost's and have found the whole process very easy and stress-free. Our main point of contact has been with Sarah Twigg who is extremely helpful, friendly and professional. Whenever we had any questions Sarah was always more than happy to help and would always promptly get back to me, which was much appreciated. I would definitely recommend this estate agent.

From start to finish, a really positive experience with Frost's. Sophie made our moving experience very smooth and answered all of our questions, no matter how big or small. Would definitely recommend!