St Albans, HertfordshireFrosts Estate Agents

Thank you Sophie Hutchinson for her help in searching for a suitable apartment from the beginning to now. With her quick follow up and response, we finally get the right one! Much appreciated that she remember our preference and call me once the one available!

This review is 5 starts purely because of the amazing service I have received from Rose through the whole process. From start-finish Rose has been professional, supportive and more importantly friendly! In just over a week Rose has helped me and my partner secure our very first home together and has answered each and every question we had promptly. She has gone above and beyond to help us secure our future home. I will defiantly be using her again and recommend her to anyone looking for a new home/move.

So impressed.... A+++++++ Rose, and her attention to detail, has proven time and time again to be second to none. I would recommend Rose, and Frosts, to anyone, and they shine in comparison to all other so called Estate Agents. Nothing is left to question, and all of my queries are answered promptly and professionally.

I'm so impressed with the service. Daniela was kind, patient, friendly, professional and helpful right from day 1 the entire way through a complicated purchase. She really went over and above what was expected of her. Thank you Daniela. Rochelle was professional, tenacious and brilliant at her job of getting the purchase over the line for when we wanted it. There were some initial delays outside of her control but as soon as we told her the dates we needed to exchange and complete by she just made it happen. So responsive and easy to work with. Thank you Rochelle. And David who brokered our mortgage! We had no clue (being first time buyers) but David held our hand, explained all the options to us in a way we could really understand, patiently went through different scenarios and relentlessly looked for a better deal for us, even getting back in touch to say a new deal has entered the market and he can do everything behind the scenes to transition to that one. He was friendly, responsive, professional and made the paperwork feel easy. We'll absolutely be working with David again when our mortgage expires. We'll also be coming straight back to Frosts when we next come to let or sell our house, we're so impressed. I'd heard estate agents could be difficult to deal with but absolutely not the case here. Thank you again!

A huge thank you to Sophie Hutchinson for making our renting experience easy and stress-free. She gave us daily property updates and finally found us a perfect flat. She is friendly, professional and always responded to our queries in a timely manner. She is an asset to Frost’s St Albans.