5 weeks ago
Ahmed Ahmed
I had a very pleasant experience with Frost. From my first call to the company, my needs were looked in to with care. Sarah Twigg was really helpful and pleasant to speak with. She ensured everything was sorted swiftly. Fiona Hill was very meticulous as well and did a fabulous job in conducting the viewing. Sophie was amazing, she made me instantly fall in love with St Albans with the beautiful description of the city. Hollie Taylor was equally very helpful. Massive thank you to the amazing team at Frost. Excellent customer service!
2 weeks ago
Venkat Ramana
I've been associated with Frost's for 3 years both as a buyer and seller, I've to say that there are very few estate agents who would take great pride in putting the requirements of the client first and the relationship rather than pushing for a sale. I'm glad that I found Frost's and the marvelous team who helped find our dream home. I can't thank enough of how helpful Matthew Brand and team (Marshalwick branch) have been, the entire team has been very patient with us right from initial conversations through to completion. If you'd like an estate agent who is professional, empathetic (Listens carefully to what your requirements) and assists/guides you at every step and thrives on building relationship with the client then Frost's are the ones that I highly recommend. Thank you Matt once again, if you get to read this.
12 weeks ago
Lyssa Elster
Rose and her team were first class is assisting with our search for a rental property. They were flexible and helpful, went the extra mile for us and responded professionally and enthusiastically to our requests and queries. I have no hesitation in recommending Frosts. Thank you Rose, Sophie and Saturday Sarah! A great team and great service.
6 days ago
James Pleass
The team at Frost's were exceptional in our house hunt and I'd be happy to let friends know. Ask for Rose, she was incredibly helpful throughout the journey and made finding our first flat to rent very easy. Thanks!
14 weeks ago
Chris Wollington
Have worked with the sales team at Frost’s twice now and both times they have been fantastic. Friendly, pro active and always exceed expectations. Having dealt with various agents in St Albans Frost’s really do stand out and we would strongly recommend them. Thanks guys
11 weeks ago
Charlotte Wales
I thought I best leave a review to just let you all know how amazing my experience has been so far with Frosts Estate Agents Harpenden. From walking in the door I met with Lily Dawes who found us the perfect new place for me and my partner. We felt looked after every second of the way and has made everything as easy as possible. My experience with other estate agents in the past does not compare to the attention and personalised care we have received. Lily has made sure we have everything we need and has been very attentive to our requests / needs. Would recommend highly and very pleased to have used Frosts for rentals.
6 days ago
samgibbs0 .
Lily was incredibly helpful and made the process very easy. Approachable and friendly as always, I would definitely recommend to everyone.
11 weeks ago
becka hammond
We recently rented a property through Frosts and Lily was brilliant all the way through the process from the first viewing to handing over the keys on our move in day. Great communication and very friendly. Definitely recommend renting with them.
11 weeks ago
Hannah P
Myself and my partner contacted Frosts to enquire about the property we are now renting. We met Lily at the property and she was really friendly and informative about the area as well as the property itself. She didn't rush us around the place, and took the time to talk us through the process as well as getting to know what our needs were and if the property was a match to that. She helped us through the whole process whenever we had any questions. We were able to arrange moving in swiftly. This care has continued once we are in the property too, as when we had some issues with house appliances they have arranged for these to be sorted asap. I would really recommend Frosts and especially Lily, its been such a simple and straightforward process and we are so happy to be in such a great property that suits us perfectly.
18 weeks ago
Louis Tan
Lily is absolutely AMAZING! She helped us let out our property within a week. Very efficient and her service was top-notch! Highly recommend her. We are more than happy to leave our property with her.
2 weeks ago
Venkat Ramana
I've been associated with Frost's for 3 years both as a buyer and seller, I've to say that there are very few estate agents who would take great pride in putting the requirements of the client first and the relationship rather than pushing for a sale. I'm glad that I found Frost's and the marvelous team who helped find our dream home. I can't thank enough of how helpful Matthew Brand and team (Marshalwick branch) have been, the entire team has been very patient with us right from initial conversations through to completion. If you'd like an estate agent who is professional, empathetic (Listens carefully to what your requirements are) and assists/guides you at every step and thrives on building relationship with the client then Frost's are the ones that I highly recommend. Thank you Matt once again, if you get to read this.
5 weeks ago
Ryan Hogg
The whole team at Frosts have been fantastic throughout the process of selling our flat and buying our new house. We cannot fault any of the staff we have dealt with. Trudie in particular has been brilliant at progressing everything, keeping us updated and answering any queries we've had. We couldn't be happier with the service we've received and would not hesitate to recommend them.
