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Welcome to Frost’s Estate Agents, providing estate agency services to Hertfordshire. Frost’s branches are generously staffed with professionally trained, enthusiastic and motivated people. We have branches in St Albans, Harpenden, Marshalswick and Wheathampstead and our team all have an excellent knowledge of the local area and property market.
In 1992 David and Mary Frost opened the first Frost's office in St Albans determined that customers would receive “better service, better marketing and better results” than any other local agent could provide, those same objectives are still at the heart of everything we do today.
Having gained a market leading position in St Albans, further expansion occurred in Marshalswick in 1995 and again in 2000 when Frost's opened in the prestigious nearby town of Harpenden. In 2012 Frost's acquired the business of Withers Reed to open in the charming village of Wheathampstead.
These four closely knit offices have allowed us to build a unique presence in Hertfordshire, individually the offices provide a bespoke service to each community and together they provide sellers and landlords the opportunity to market their properties through all four offices to a very wide selection of buyers and tenants.
John and Dan have been very professional and efficient throughout, giving me great market Intel and expertise, and sound advice. I also found them both to be incredibly genuine, collaborative, and great to work with. I couldn't recommend Frost's highly enough to any seller or indeed buyer.
25th October 2016
Excellent, knowledgable staff. Willing to go the extra mile. Thanks especially to Sarah Valentine and Dan. They understood our requirements and the whole process was quick and straight forward. Sarah was extremely helpful and responded to queries quickly and efficiently. A pleasure to do business with.
Frosts (Stuart specifically) were very helpful in resolving difficulties. Thank you.
24th October 2016
Shaun Denton at the Marshalswick branch in St Albans is a top professional and incredibly helpful in searching for a property, as well as a generally nice guy! His contact levels are perfect and at no point was he ever pushy. Very happy with his service.
For any prospective seller reading this and contemplating using a cheaper internet agency - don't. Frost's was professional and helpful every step of the way. There was an Internet agency on the other side of the chain and had it not been for the proactive and helpfulness of Frost's I am not sure we would have ever completed. Jake was first class in his responsiveness and problem solving without being on the irritating and pushy side of things that agents can often be prone to. I wouldn't hesitate to recommend their services.
18th October 2016
Very impressed with both Jake and Sarah who helped us purchase our house. Would recommend.
17th October 2016
Excellent service I had with all staff I had contact with and was made to feel a valued and important customer and that the aim of the team was to provide a first class service.
10th October 2016
Mr & Mrs P
All staff did a good job of getting to an agreed sale (managing a busy BAFO process) and then managing the complexities of an old house and the ensuing survey findings. And finally in getting a chain to exchange!
10th October 2016
The process was professional and went very smoothly.
7th October 2016
Trudie and John were fantastic and definitely went the extra mile to help!
6th October 2016
Communication has always been quick and efficient. Viewing's arranged promptly. We've mostly been in touch with Tom Weaver and we can't fault his management of our purchase, he was always very prompt in his replies to our queries. Many thanks!
4th October 2016
Thank you to Daniela Buondonna and Trudie Cobb for helping us find and buy our first home! As first time buyers, Daniela was so friendly and helpful with helping us find and view different properties. She was both communicative and thoughtful with the properties she found for us. When we found the property we wanted Trudie was amazing at keeping the purchase moving forward and was so communicative and responsive with everyone in the chain! Both Daniela and Trudie made sure we were kept updated at every stage! We would also like to thank the mortgage advisor Richard Hudson* at Frosts Marshalswick who was so patient and helped us make an informed choice in choosing and applying for a mortgage. Thank you Marshalswick team!
*Richard Hudson, Mortgage Consultant with Embrace Mortgage Services
We have used Frosts in Harpenden for the past 9 years for renting our property. Lily and the team are great at finding good tenants and organising the process in it's entirety, keeping us well informed throughout. They are very professional and even go the extra mile when required. Thanks for the great service as always.
A massive thank- you to all at Frosts. You made our move as smooth and straightforward as it could possibly be. We were hugely impressed by your effective teamwork. Whoever we spoke to was always fully aware of our current situation and more than happy to talk us through any issue that had arisen. Your approach to progressing the chain was superb. Having Sarah gently, but firmly, prompt all the solicitors along the chain and keep us constantly updated was very reassuring. Thank you everyone- from Neil as initial contact, Stuart and Dan for your thoughtful, knowledgeable and strategic approach and everyone else in the office. You all worked incredibly hard for us. Walking into the office now feels like visiting a group of friends.
I have recently purchased and sold through Frost's. From start to finish of the process I was very impressed with Frost's professionalism and detailed understanding of the St Albans property market, this was continuous with all members of the Frost's team I came into contact with during my sale/purchase. I was particularly impressed with Frost's ability to see the bigger picture with residential transactions and the time scales that everyone was working to and being able to balance out everyone's expectations quickly and clearly in negotiations. On these grounds I would recommend and use Frost's again.
Excellent agents! Extremely helpful! Very organised! Offer the best advice!
Great team with a great set up. From the Sales Negotiator, to the Mortgage Advisor and finally the Sales Progressor, all were highly responsive and have made this whole experience relatively stress-free walking me through every step of the way. Small compared to some other Estate Agents but they are the best I've dealt with by far.
I've got to say I have found everyone at Frosts Marshallswick office just brilliant. In particular Shaun has been a real hero and Matthew is always so sound. And they have stuck with me through a seller who dropped out last minute and really acted quickly to help prevent our vendor dropping us too. This isn't over, but I so appreciate how they stay working hard to sell the house so consistently.
A very good service from Frosts in the both selling and buying of our properties,together with the support given. Particular thanks to Trudie for continually keeping us informed of progress.
John Sullivan reassured us of Frost’s abilities and professionalism and as such, we requested that John also evaluated our property in Markyate. The team at Frost's were accessible at all times and extremely helpful ensuring that we understood the buying/selling process. Dan Kirk was professional and informative at all stages – from initial valuation, right through to completion. He offered a very personal service and definitely seemed to care that everything was going to plan. Our overall experience with Frosts Estate agent has been extremely positive and we would not hesitate to either use them again in the future, or recommend them to friends and family.
Frosts in Marshalwick and Harpenden have been brilliant finding the perfect property for me. Shaun Denton is excellent. Thank you Shaun
From the word go we knew frosts harpenden were who we wanted to sell our house. They stood out from the rest in that they were professional, personable and honest. We liked them straight away so knew potential buyers would also, which from a buyers point of view can make a big difference when looking for a house. The service they have provided throughout has been amazing. James was not only professional and efficient but so lovely too you feel like they are your friends rather than estate agents. They are always keeping you up to date, and are one step ahead of the game the whole time! I would recommend frosts harpenden to everyone. We have dealt with a lot of estate agents over the past 6 months and frosts definitely stand out to us.
Thanks again James for everything!:)
An absolutely excellent service provided by Frost's when purchasing our property in Harpenden last week, I couldn't fault their attention to detail and personal touch right to the very end. Thank you very much for all your help, you made a lengthy and at times painful process more bearable!
Frosts at Marshalswick were fabulous we couldn't have asked for more. They were very professional,always happy to help and made a very seamless purchase. We would definitely recommend them to anyone buying a house! Special thank you to Daniela and Trudie in particular you were brilliant.
Finding a house that was the right size, feel, price and location felt like a pretty daunting task, but with Chloe's help, it was made easy! Friendly and helpful, Chloe understood what we were looking for, and with Sherlock like intuition found the perfect house for our family. A great service....
Frosts from the point of first contact were noticeable for their personal but professional approach and their attention to detail. Daniela Buondonna from the Quadrant office in particular was extremely efficient in identifying and matching our needs, and continued to stay in touch, being very supportive without being intrusive. Would highly recommend.
From the outset, David at Frosts was very approachable and sympathetic to our particular circumstances. In all, exceptional service - David didn't even mind when I inadvertently called him whilst he was on Paternity Leave! I would highly recommend using Frosts Harpenden. They are professional, courteous, easy to relate to and in my opinion were the very opposite of the stereo-typical Estate Agent. They helped collect necessary paperwork and when needed, scanned these for us electronically for transmission to our Conveyancers.
Daniela Buondonna was outstanding. She took the time to listen and really understand what I was looking for and so suggested properties that were good choices. More importantly she kept communicating so I always knew what was happening. Of all the many agents I have come into contact with over the past many months, she is definitely the one I would recommend
A small, efficient and friendly team who gave an excellent, personal service. Gave a well-considered appraisal of our flat, didn't try to sell us a package we didn't want and looked after us incredibly well. Would definitely use them again. Thank you very much.
I used Frosts to find a tenant for a new property purchased. Completed one week and Frosts found a very good tenant who moved in the following Monday. They were very helpful with some minor problems we had such as finding someone to do gas safety check, finding where meters were etc. Highly recommended.
I decided quite out of the blue to sell my flat and look for a bigger property in St Albans and I'm so pleased I chose Frost's to do it. They had a wealth of experience and knowledge about the market and were unflinchingly helpful throughout. However most importantly during the process are always the people. Stuart Dutton assisted me on both the selling and buying process and is without a shadow of a doubt the main reason I managed to get the wonderful property that I did. His positivity and proactive nature kept me sane and he always welcomed my (far too) regular calls to the office was completely unflappable even when I wasn't! He kept everything moving along exceptionally well, never letting anything drop and always made sure I was in the loop on everything.
Le Roy Muntingh
I have just purchased a property through Frost's St Albans and they were an absolute pleasure to deal with. After the negotiation stage was handled very smoothly by Stuart, Sarah Valentine took over the transaction from that point. The service I received from her was truly outstanding and she is totally focused on the customer needs. She continually follows up and communicates with all relevant parties, to move the process forward swiftly and ensures you are kept informed all the way. I would highly recommend Frosts St Albans if you are purchasing or selling a house in the area.
We recently used Frosts to buy our new house and to also sell our old one. All the team were very friendly, keen to help and it was a pleasure working with them. I would definitely recommend using them and would use them again in the future.
Frosts did an excellent job for us. They arranged an open day with plenty of viewings. After our first buyer dropped out, their response was very positive and they found us another buyer in just over a week... at the asking price! All the Wheathampstead staff were very professional and gave us total confidence throughout the process. We have no hestitation in recommending Frost's highly.
Sophie was by far best agent we have came across - helpful, knowledgeable, professional and always on top of my search! (even after a week she was able to remember every detail of my search without looking in to the database). I wish every person was doing his/her job like she does.
From the off Frost’s conducted themselves very professionally, with feeling, honesty and understanding. I had a few agents in to value the place and found Frost’s outstripped the opposition by far. I am so very glad I choose them to be my agent. The staff were extremely helpful, their professionalism, calmness and ability to keep me calm and trusting in their negotiating skills with a difficult to get hold of at the most crucial times buyer. Resulted in a completion. Thank you so much Frost’s for your hard work on my behalf.
Stuart Dutton gave us full confidence through his actions that he was properly representing us when we instructed him with offers to purchase. In general, from our search through to completion. After our offer was accepted, Sarah Valentine was diligent in working towards completion. All in all, Frost's have demonstrated good ethics, professionalism and a willingness to serve.
Frost's sold our property and provided us with highly professional and expert services. They were conscientious in driving an efficient sale process and throughout it felt as though they were sensitive to both the needs of our buyer and ourselves, which helped build trust. They were also extremely responsive throughout the sales process and someone was always ready to answer our queries throughout. We would recommend them to other people looking to sell their property.
Frosts have impressed us throughout each step of buying a property. Each question we have had has been promptly answered. Stuart, Sarah and Sophie have all been personable, reliable, honest and helpful.