4 weeks ago
Leila Guerra
Sam S. has been our property manager for a few years now, and she's been absolutely amazing! Always supportive, very professional, solving any kind of issue quickly and just really, really nice. Congratulations to Frost's for having such amazing staff! I can recommend them without any reservation, you are in very safe hands!
4 weeks ago
Bernadette Morley
We've recently purchased our new home via Neil who is an excellent agent. He is a great communicator, available at any time and nothing is too much trouble. He has made the process a great deal less stressful and we would highly recommend Neil and the team.
3 weeks ago
Adam Pritchard
Found our dream flat in St. Albans with Frost's after trying a couple other estate agents. Very professional service and staff that helped us navigate properties within our budget. A year on and we've had no issues at all - any queries we've had have been dealt with quickly and politely. Kitty Hills has been our property manager and we have nothing but kind words to say about her. Overall a 10/10 service and rating to both Frost's and Kitty.
2 weeks ago
Sreerag P P
Frost's provided a great service to us finding a house in St Albans. They showcased the highest standards of professionalism, especially the responsiveness was amazing. Thanks a lot to Sophie who was our agent. We are really happy with the service and highly recommend Frosts.
6 weeks ago
Stilianos Vidalis
Got the job done, surpassing my expectations. found me a flat to my specifications. very professional conduct and communication with amazingly short turnaround times on all of my requests. professional, accurate and timely information. very good experience of the sector and of interacting with me as a customer. Been in the UK for 23 years and also moved around the country quite a bit. FROST'S are by far the best agents I have used. been with them for the last two years. not a single negative comment from my side. a big thank you to the team and to Hollie and Rose.
6 weeks ago
Lucy Willans
Lily at Frost’s found me an excellent long term tenant and negotiated the best value for money. The property is fully managed by Frosts for reasonable fee. The are quick, easy to work with and put my mind at ease. Safe pair of hands if you are looking for an estate agent to let your property. Would highly recommend
6 weeks ago
Deborah Cornfield
I would like to thank Lily for her help in finding me a flat in super quick time. She is friendly, efficient and quick to respond to all of my many queries.
The service from the start was flawless and the level of professionalism was outstanding. I would not hesitate to recommend Lily and Frost’s to anyone who is house hunting and would definitely use this estate agent again in the future.
4 weeks ago
Andreas Fischer
Huge thanks to Lily from Frosts has been a super star in our search for a property to rent in Harpenden! Whenever we had questions, whether on the available properties, viewings, or the tenancy agreement, she was always professional, helpful, and friendly. We had experience with a number of estate agents over the past 20 years, but Lily certainly comes to mind as one of the most professional, responsive, and knowledgable people that we have ever dealt with.
7 weeks ago
Angela And Ricardo
It is rare for estate agents to receive great reviews when it comes to lettings and tenants but Frost's definitely deserve every star, in particular Lily Dawes! The whole process was dealt with professionally and in a very timely manner. Thank you so much for everything!! Highly recommend Frost's Estate Agents.
6 weeks ago
Darren Patel
We have recently sold and are currently purchasing through Frost's (Harpenden) which has given us the prospective from both sides as buyer and seller. We can 100% say that they do all they possibly can to support you and go above and beyond to achieve the best for all parties involved. John, Elsaida and Trudie were our main points of contact and all three worked extremely hard on our behalf. We would highly recommend them in future. Thank you for helping us find our next home!
5 weeks ago
Wendy Healy
We initially decided to go with Frosts Marshalswick, after hearing excellent Feedback on their service.. After we had met with Matt Brand,
Sales Manager, his friendly, professional and informative approach convinced us we had made the right decision.
Progressing, what became a difficult sale, was managed by the amazing Trudie Cobb; she kept us informed and actively chased all other parties, particularly as the sale neared completion.
We are very pleased with all the staff at Frosts who assisted us and brought us to a happy exchange. Many thanks.
Mr. & Mrs Healy
6 weeks ago
Cass Helstrip
I fully rate Frost's particularly in comparisons to some of the other estate agents in St Albans I have dealt with (ASHTONS!) - but specifically the lovely Matthew who has gone above and beyond and given me some important strategic advice the agency I am actually offering with failed to offer. Mr Brand is certainly someone I don't mind picking up the phone to as he practises the long forgotten art of brilliant manners and will def go the extra mile. Use Frost's if you want a safe pair of hands to buy or sell your house.
