4 weeks ago
Coreen De Sousa
Having relocated from SA we made contact with Estate Agents in St Albans and were fortunate enough to meet up with the very professional and cheerful Rose at Frost's, St Albans. She met each and every one of our requirements and any queries we had were dealt with immediately and nothing was too much trouble. Truly an asset not only to Frost's, but the entire Estate Agency industry! Thanks again Rose.
Pedro & Coreen De Sousa
5 weeks ago
Jack and Eve Pennell
During the sales process we were extremely impressed by the energy and efficiency of Rochelle Collins, the Sales Progressor. Solicitors are not always the quickest people on the planet, but Rochelle ensured that they were always kept on their toes, and thereby did exactly what her title suggests - by progressing the sale. She was a practical, non-nonsense help, who responded quickly and effectively to emails or phone calls, and generally gave us a sense of confidence that she had our interests as sellers at heart. Highly recommended!.
9 weeks ago
Stewart Hall
Wonderful experience at Frost's St Albans. My family have been using them now for 2 years and never has there been a disappointing moment. Our point of contact Kitty Hills is a key asset to there business.
Looking forward to another seamless trouble free year with them.
8 weeks ago
Antony Stivala
Having just completed a property sale through Frosts, I've been very impressed by the service received from the team.
At the front end, John Sullivan gave excellent advice based on a realistic and honest assessment of the market. When the need to adjust asking price became evident, the advice received was, again, considered and pragmatic (as evidenced by the property then shifting within a week).
James Brookes took over for the sales price negotiations and did a particularly excellent job when dealing with a delicate renegotiation of the sales price following the buyers' receipt of survey. Once again, the advice received was considered and pragmatic.
Throughout the process, Frosts kept in contact and managed to achieve a good balance between 'doing business' and protecting my interests as the seller.
4 weeks ago
Courtney Gray
Have been using Frost's to help find my first property. Sophie Hutchinson dealt with me and my friend and has been super lovely throughout the process. She has always been available to talk to us and answered any questions we needed answering. Would highly recommend both Frost's and Sophie's expertise when looking for a place!
3 weeks ago
Charlie Dines
James At Harpenden office, has handled the very complicated sale of our property with the upmost professionalism from valuation to completion. Nothing was too much trouble, always returned our calls and queries when he said he would. Would highly recommend. And would use again
6 weeks ago
Raúl Jimenez
Without a doubt the best State Agency in Harpenden, they are great and help you throughout the process, I have to recognise our Agent Lily, who guided us throughout the process solving each problem in a really fast and effective way! Now we are really happy in our new house thanks to Frost, totally recommended :)
21 weeks ago
Charlotte Wales
I thought I best leave a review to just let you all know how amazing my experience has been so far with Frosts Estate Agents Harpenden. From walking in the door I met with Lily Dawes who found us the perfect new place for me and my partner. We felt looked after every second of the way and has made everything as easy as possible. My experience with other estate agents in the past does not compare to the attention and personalised care we have received. Lily has made sure we have everything we need and has been very attentive to our requests / needs. Would recommend highly and very pleased to have used Frosts for rentals.
3 weeks ago
Cheryl Wills
Great service by Trudie very professional and friendly beyond great
Was in the thick of it with us and handled our ever lasting sale with the utmost urgency
Thankyou Trudie
21 weeks ago
becka hammond
We recently rented a property through Frosts and Lily was brilliant all the way through the process from the first viewing to handing over the keys on our move in day. Great communication and very friendly. Definitely recommend renting with them.
3 weeks ago
Kevin Flower
I sold my late mothers house through Frosts and have been very happy with them.My thanks in particular go to Matt, Trudy and Sean as they were the main people I dealt with during a difficult period for me personally. All the staff however have been professional, friendly , helpful and approachable and I would recommend them to anyone.
They kept in regular contact with us through the process and got us over the finishing line after a difficult period for the housing market. Once again many thanks to all of you .
12 weeks ago
Venkat Ramana
I've been associated with Frost's for 3 years both as a buyer and seller, I've to say that there are very few estate agents who would take great pride in putting the requirements of the client first and the relationship rather than pushing for a sale. I'm glad that I found Frost's and the marvelous team who helped find our dream home. I can't thank enough of how helpful Matthew Brand and team (Marshalwick branch) have been, the entire team has been very patient with us right from initial conversations through to completion. If you'd like an estate agent who is professional, empathetic (Listens carefully to what your requirements are) and assists/guides you at every step and thrives on building relationship with the client then Frost's are the ones that I highly recommend. Thank you Matt once again, if you get to read this.
