We're pleased to say that all our branches are now open. We've carried out all the required risk assessments and have new processes in place to keep our employees and customers safe. You can find details of our processes in the below link or please feel free to give your local branch a call.
Frost's Estate Agents & Letting Agents in Hertfordshire
Welcome to Frost’s Estate Agents, providing estate agency services to Hertfordshire. Frost’s branches are generously staffed with professionally trained, enthusiastic and motivated people. We have branches in St Albans, Harpenden, Marshalswick and Wheathampstead and our team all have an excellent knowledge of the local area and property market.
In May 2019 we were honoured to receive, amongst others, a 'Best in County' Award at the ESTAS. These awards are the most aspired to in the industry as they are awarded solely on customer votes and we would like to thank all our customers for the time they took to vote for us.
We were humbled in December to receive Silver in 'Estate Agency of the Year 2 - 4 Branches' and Silver in 'Regional East of England of the Year' at the 'Negotiator of the Year Awards 2019'.
Our proudest achievement however, is always the feedback we get from our customers. With over 700 Google reviews we would like to encourage you to read what our customers have to say about us.
Enquired about a property around a week ago. Rose and Chloe have been fantastic finding me an amazing property. A viewing was arranged, reference checks took place all within a week! They were also great at keeping me informed throughout the process. Everything completed within a week and will be moving in later this week. Amazing work from a great team!
11 weeks ago
Great service! I've been dealing with estate agents for the past 7 years and this is by far the best experience I've had to-date. Sophie Hutchinson is very friendly, professional and responsive. I felt fully informed all throughout the process and I have successfully progressed from initial viewing to accepted offer within 7 days. Thanks Frost's!
10 weeks ago
Extremely happy with the service I have received from Frosts, namely Rose Johnson. She was extremely personable and a pleasure to deal with from our first viewing together. She understood the sensitivity of the situation I was in and made a kind effort to help me find the right property for myself and my daughters. Would highly recommend Frosts, a great team.
12 weeks ago
Luisa Pereira Moraes
Excellent service and very kind and attentive people all the way. Rose Johnson helped us find the perfect place to call home, and Melanie Hughes took great care of us managing our tenancy. Highly recommended if you’re looking to live or move homes in St Albans!
8 weeks ago
I messaged Frost's about a property for sale and their agent James called me straight back on the phone.
He was really professional and courteous, and told me a lot of information about the property which I didn't know previously.
I am still looking in Harpenden and this experience means I will check their website before other agents because I know they have great customer service skills.
Thank you James and thank you Frosts
11 weeks ago
Rose at Frost’s Harpenden was extremely helpful in helping us secure our first property. She would always call / email us when advised and was very professional. Would highly recommend frost’s estate agents! Thanks for all the help :)
8 weeks ago
Rose, the lettings negotiator has been brilliant. We lost the first house we wanted, and she pulled out all the stops to make sure we got something else suitable in the area.
26 weeks ago
James At Harpenden office, has handled the very complicated sale of our property with the upmost professionalism from valuation to completion. Nothing was too much trouble, always returned our calls and queries when he said he would. Would highly recommend. And would use again
30 weeks ago
Without a doubt the best State Agency in Harpenden, they are great and help you throughout the process, I have to recognise our Agent Lily, who guided us throughout the process solving each problem in a really fast and effective way! Now we are really happy in our new house thanks to Frost, totally recommended :)
5 weeks ago
A Google User
The bunch here are pro-active and quite professional and would stretch a mile to help you.
27 weeks ago
A Google User
I sold my late mothers house through Frosts and have been very happy with them.My thanks in particular go to Matt, Trudy and Sean as they were the main people I dealt with during a difficult period for me personally. All the staff however have been professional, friendly , helpful and approachable and I would recommend them to anyone.
They kept in regular contact with us through the process and got us over the finishing line after a difficult period for the housing market. Once again many thanks to all of you .
18 weeks ago
A Google User
Dan, Neil and the team were professional and effective when selling my property. They found a good buyer and made the sale process very easy for me while working around the restrictions of covid 19. Thank you.
Understanding the intricacies and unique aspects of each of the areas we cover has always been at the centre of Frost's ethos. Published for many years in print format, we are proud to make our Track Records available online.
Our latest copies are available in branch and you can also view them online...