6 weeks ago
Lyssa Elster
Rose and her team were first class is assisting with our search for a rental property. They were flexible and helpful, went the extra mile for us and responded professionally and enthusiastically to our requests and queries. I have no hesitation in recommending Frosts. Thank you Rose, Sophie and Saturday Sarah! A great team and great service.
7 weeks ago
Chris Wollington
Have worked with the sales team at Frost’s twice now and both times they have been fantastic. Friendly, pro active and always exceed expectations. Having dealt with various agents in St Albans Frost’s really do stand out and we would strongly recommend them. Thanks guys
9 weeks ago
Irfan 1986
Great customer services. Very professional & same time friendly. Really helped me & I could see that , Especially Sophie . Through out the process she was so help full, kind , polite & friendly. Any query I had she helped me with that. She made me feel valuable. Sophie was so friendly & helpful that every time I rang I wished Sophie answer the phone. She is a great asset to the company.
2 weeks ago
Danielle Noble
Frost’s took over the sale of our house after a couple of months of being with another estate agent. Our house had lots of viewings and sold within 3 weeks! Coms have been great, very hard workers and very efficient service. Staff are friendly and approachable! Very happy customers! We have recommended them to our friends for the sale of their house!
2 weeks ago
Richard Kendall
Good service from start to finish. The buyer who bought my house was particularly difficult to deal with, and Frosts did a good job of managing both him and my expectations of sale price. I would recommend Frosts in particular, as they have a dedicated member of staff, Rochelle, who effectively progresses sales from the point of accepting the offer through to completion. Selling a house in these difficult times is no mean feat, and Frosts managed this and allowed me to move on with my life.
5 weeks ago
Charlotte Wales
I thought I best leave a review to just let you all know how amazing my experience has been so far with Frosts Estate Agents Harpenden. From walking in the door I met with Lily Dawes who found us the perfect new place for me and my partner. We felt looked after every second of the way and has made everything as easy as possible. My experience with other estate agents in the past does not compare to the attention and personalised care we have received. Lily has made sure we have everything we need and has been very attentive to our requests / needs. Would recommend highly and very pleased to have used Frosts for rentals.
5 weeks ago
becka hammond
We recently rented a property through Frosts and Lily was brilliant all the way through the process from the first viewing to handing over the keys on our move in day. Great communication and very friendly. Definitely recommend renting with them.
4 weeks ago
Hannah P
Myself and my partner contacted Frosts to enquire about the property we are now renting. We met Lily at the property and she was really friendly and informative about the area as well as the property itself. She didn't rush us around the place, and took the time to talk us through the process as well as getting to know what our needs were and if the property was a match to that. She helped us through the whole process whenever we had any questions. We were able to arrange moving in swiftly. This care has continued once we are in the property too, as when we had some issues with house appliances they have arranged for these to be sorted asap. I would really recommend Frosts and especially Lily, its been such a simple and straightforward process and we are so happy to be in such a great property that suits us perfectly.
12 weeks ago
Louis Tan
Lily is absolutely AMAZING! She helped us let out our property within a week. Very efficient and her service was top-notch! Highly recommend her. We are more than happy to leave our property with her.
2 weeks ago
Alex Lambert
Great experience dealing with Frost's. Very helpful and quick to respond. Lilly was superb showing us round and Jack has been faultless in helping with organise appliance repair/replacement.
4 weeks ago
Liz Morgan
All the staff at Frosts were professional, patient and understanding throughout the process of selling my brother's house in St Albans. Matt was always friendly and helpful, Shaun kept us informed about viewings and feedback and Jess was calming and reassuring when we had any worries. As we were acting on behalf of my brother we wanted to keepmake the sale as speedy and stress-free as possible and I believe that was achieved thanks to Matt, Shaun and Jess.
11 weeks ago
Lianne Powell
I have just sold and bought a property through Frost's. From start to finish it has been seamless. From Matt who came to value the property, to Shaun who had been nothing but lovely on the phone with regards to booking in viewings. And then the lovely Jess who finally sold our property and helped us buy ours. Great service. Thanks again
