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About the My Frost's app

Updates at your fingertips
Keep up to date with every aspect of your house sale, let, purchase or tenancy

Get notifications
Customers can get notifications about your property directly to your mobile.

Viewing feedback
See upcoming and previous viewings including any viewing feedback.

Performance stats
See how your property is performing with stats on the Frost's website and property portals.

Landlord services
Our landlords can see tenancies and get notifications when a statement is available.

My Frost's - your online account

Be the first to know

Sign up for property alerts and we'll contact you with new properties to market, price reductions and properties back to market.

Your viewings & offers

Keep track of all your viewings and offers buying or selling property through Frost's.

Progress tracking

If you buy or sell a property through Frost's you can get progress updates every step of the way.

Detailed seller stats

Sell your property through Frost's and you can see how your property is performing online

Get the My Frost's app

Property updates on your mobile

All Frost's customers can stay up to date with every step of your sale, let, purchase and tenancy. Introducing the My Frost's app where customers can get notifications about your property journey directly to your mobile.

Who is My Frost's for?

Landlord

All your rental information in one place 24/7, online or in the app

Seller

Providing instant online access to information about your sale

Tenant

Easy access to all the latest information about your tenancy.

Buyer

Set up alerts, see booked viewings and monitor your offers online

My Frost's FAQs

Is there a My Frost's app?

There is a website based app, which means it can only be installed through your account. You won’t find it in the App Store or Google Play. When you login to your My Frost's account and follow the steps to complete your account, one of those steps is “Install app”. Then follow your device prompts.

You can also watch this how to install video.

If your device uses FaceID, this can be enabled once the app is installed.

Why can’t I find the My Frost's app in the App Store or Google Play?

It does not appear in the app store or Google Play because it is a website based app, not a traditional app. After you have logged into your account on your phone and installed the app through your account area, the My Frost's app appears on your device home screen and behaves like any other app.

Facial recognition can be set up and notifications can be received and customised.

Is the My Frost's app free?

Yes, the My Frost's app is free to install and use.

Is the My Frost's app available for my device (iOS, Android, Windows, etc.)? Can I access the app on multiple devices?

Yes it is and you can install the app on a phone, tablet or computer.

How do I access the online account area?

The online account area is integrated into My Frost's, which gives you online access to all your property information whether you're a seller, buyer, landlord or tenant. To access it, visit the My Frost's login page or register if you're accessing it for the first time. 

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Part of LSL Property Services plc

© 2026 Frost's is a trading name, independently owned and operated under licence from LSLi Limited by AIG (HALO) Ltd  (company number 14772256), registered in England and Wales at 32 Portland Terrace, Jesmond, Newcastle upon Tyne. NE2 1QP.

We may refer you to the recommended providers of ancillary services such as Conveyancing, Financial Services, Insurance and Surveying. We may receive a commission payment fee or other benefit (known as a referral fee) for recommending their services. You are not under any obligation to use the services of the recommended provider. The ancillary service provider may be an associated business of Frost's. Frost's will receive a referral fee of £536.26 including VAT should you opt to use the conveyancing proposition offered.