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Finding the right home is about more than simply arranging viewings. Our experienced local team takes the time to understand your requirements, offering guidance, support and local knowledge throughout your search.
From your first enquiry through to moving day, we're committed to providing a professional and personal service at every stage.
At Frost's, our lettings process is designed to make renting as simple and stress-free as possible. From arranging viewings and progressing applications to move-in and beyond, we'll guide you through every stage of the journey.
Every property is professionally managed and supported by clear processes, helping ensure a smooth tenancy experience for both tenants and landlords.
As a fully managed tenant, you can report repairs quickly and easily through Fixflo, our online repair reporting system. Available 24/7 and supporting over 40 languages, it provides a convenient way to raise maintenance issues whenever they occur.
The simple, step-by-step process allows you to upload photos, provide key details and track progress, helping our team respond efficiently and resolve issues as quickly as possible.
Frosts took EXCELLENT care of me and my family as we learned how to navigate the rental market. As newcomers to the UK from abroad, we didn't know where to start, and the team at Frosts helped us figure it all out. Once we found a property we loved, Shelby was a huge help in the application process and every step of the way. Clinton was also an exceptional guide in our viewing of the property. The team at Frosts is 10/10: we received the best possible service from this exceptional team!
David Howe
Places to call home
Discover the towns, villages and communities that make Hertfordshire and Bedfordshire such great places to call home.
I need to find a place to rent. What do I do first?
The first step is to understand your budget and decide what you're looking for in your next home, including location, property type and moving timescales.
Once you've established your requirements, register with Frost's and start exploring available properties. Our team can help match you with suitable homes and keep you informed when new properties become available.
I've found a place I want to rent. What happens next?
Once you've found a property you'd like to rent, you can submit an application through our team.
If your application is successful, we'll guide you through the referencing process, arrange the tenancy agreement and provide everything you need before moving into your new home.
Why do I need to be referenced?
Referencing is a standard part of the rental process and helps ensure everything is in place before a tenancy begins.
Checks may be carried out on your identity, employment, income, previous rental history and credit status, helping landlords make informed decisions and tenants move forward with confidence.
Do I need a guarantor?
Not all tenants require a guarantor, but this will depend on your individual circumstances and the landlord's requirements.
A guarantor is someone who agrees to meet the terms of the tenancy, including rental payments, should you be unable to do so.
What will happen to my deposit?
Your tenancy deposit will be protected in a government-approved tenancy deposit protection scheme throughout your tenancy.
At the end of the tenancy, your deposit will be returned, subject to the terms of your tenancy agreement and the condition of the property. Any proposed deductions will be clearly explained and handled in accordance with the scheme's rules.
We use MyDeposits, and you'll receive details confirming how your deposit is protected shortly after your tenancy begins.
How do I report a repair?
If you're renting a fully managed property through Frost's, repairs can be reported quickly and easily through our online repair reporting system.
Available 24/7 and supporting over 40 languages, the service allows you to report maintenance issues, upload photographs and track progress throughout the repair process.
If you'd like to leave your property, you should contact your landlord or managing agent as soon as possible.
The notice period and process will depend on your tenancy agreement and individual circumstances. Our team can explain the requirements, answer any questions and help ensure a smooth end to your tenancy.
When can my landlord enter the property?
Except in an emergency, your landlord or managing agent should provide notice before entering the property and arrange access with you in advance.
Routine inspections, maintenance visits and repairs will normally be organised ahead of time and agreed with you wherever possible.
Renting advice
Helpful guides and advice for every stage of your renting journey.
