What our customers say about us

Excellent
Based on 1125 reviews
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We've been working with Tom Weaver at Frosts on both the purchase of our new home and the sale of our current property - so we've seen him in action across both sides of a move. Tom has been brilliant throughout. He communicates proactively, keeps you genuinely informed rather than leaving you to chase, and gives clear, practical advice when it matters. He clearly knows what he's doing and makes what can be a stressful process feel much more manageable. Beyond the professional side, he's also just a genuinely lovely person to deal with - which makes a real difference. We wouldn't hesitate to recommend Tom and the hard-working team at Frosts.
Frost's St Albans
Through Frosts I have bought 3 houses, sold 2 and rented one. Each time it has been handled well, with easy communication and with the right balance of professionalism, yet fun and friendly. The house I have just purchased was incredibly complex with probate complications, buyers pulling out, a long chain and then on the day of completion an issue with one of the solicitors further down the chain - Neil, Rochelle and the team took it all in their stride and every hurdle was overcome with minimal fuss and drama. I felt like they had my back the whole time. Buying and selling in the UK is a complicated system… get the right people on your side for it and it becomes a lot easier!
Frost's St Albans
I would recommended Frosts agency they are very reliable and supportive . They provide excellent services
Frost's St Albans
Fantastic service from start to finish We recently bought our home through Frost’s and the service was brilliant throughout. Nick was great at communicating what was happening at every stage, and even though the purchase took longer than expected, he and the whole team kept us fully updated and reassured the entire way. Their professionalism and consistency made a stressful process feel so much easier. If I ever decide to sell or buy again, I wouldn’t hesitate to go back to Frost’s — they’ve been outstanding.
Frost's St Albans
Recently rented our first property through Frosts and the experience was completely smooth sailing. Shelby made everything super straight forward and easy for us, and answered any questions we had. Would definitely recommend!
Frost's St Albans
We had a fantastic experience working with Nick at Frost's during the purchase of our house. From start to finish, Nick was professional, responsive, and genuinely helpful throughout what can be a stressful process. He kept us updated, answered our questions clearly, and helped keep everything moving smoothly between all parties. We really appreciated his calm, practical approach and felt supported at every stage. A huge thank you to Nick and the team at Frost's. We’d definitely recommend them to anyone buying a home.
Frost's St Albans
Shelby has been fantastic from start to finish. Really grateful for all your help!
Frost's St Albans
An absolute 5-star experience from start to finish with Frosts for the sale of 54 Sutton Road. We officially exchanged contracts today, and the entire team has been phenomenal throughout the journey. Nick has been brilliant leading the charge, keeping me completely updated, and driving everything forward to ensure next week's completion goes smoothly. A huge thank you also to Rochelle, Tom, and Jordan, who have all been incredibly proactive, supportive, and professional whenever I needed assistance. They operate as a seamless unit and made what could have been a stressful process feel entirely manageable. If you are selling a property in St Albans, Nick, Rochelle, Tom, and Jordan are the dream team you want in your corner!
Frost's St Albans
Had an issue with the fridge, so I contacted Frost's for assistance and this great gentleman Jonathan Meakin picked up my case and delivered a great and stress free experience. Even though we were heading into a long weekend because of a bank holiday, Jonathan was able to quickly and efficiently coordinate a solution for the same day and the issue was resolved on a timely manner
Frost's St Albans
My girlfriend and I recently bought a property in St Albans with the help of Nick Baker at Frosts. As first time buyers we required plenty care and hand holding throughout the process. Fortunately Nick was patient with us from start to finish and always available to have a chat when we needed it. They were also our lettings agent at our flat and helped us negotiate a smooth end to our tenancy. We’d recommend Frosts for first time buyers and renters in St Albans. Thanks again!
Frost's St Albans
From the off to the finish Frosts in St Albans were fantastic. Our sale wasn’t easy, and without Nick & Tom’s help & perseverance I don’t think it would have happened. Realistic in setting our expectations, keeping us informed and going the last mile to make it happen. Thank you to all the team who helped make our dream come true.
Frost's St Albans
Frosts took EXCELLENT care of me and my family as we learned how to navigate the rental market. As newcomers to the UK from abroad, we didn't know where to start, and the team at Frosts helped us figure it all out. Once we found a property we loved, Shelby was a huge help in the application process and every step of the way. Clinton was also an exceptional guide in our viewing of the property. The team at Frosts is 10/10: we received the best possible service from this exceptional team!
Frost's St Albans

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