An absolute 5-star experience from start to finish with Frosts for the sale on Sutton Road. We officially exchanged contracts today, and the entire team has been phenomenal throughout the journey. Nick has been brilliant leading the charge, keeping me completely updated, and driving everything forward to ensure next week's completion goes smoothly. A huge thank you also to Rochelle, Tom, and Jordan, who have all been incredibly proactive, supportive, and professional whenever I needed assistance. They operate as a seamless unit and made what could have been a stressful process feel entirely manageable. If you are selling a property in St Albans, Nick, Rochelle, Tom, and Jordan are the dream team you want in your corner!

Fantastic experience finding a rental for my father with frost's. Shelby was professional and helpful throughout and kept me informed of the process as we went along. Highly recommend

Frosts were super helpful with our house exchange. Big should out to Nick for his hard work and constantly keeping us up to date and being extremely reactive to our questions during a very lengthly process. He was always an email away and regularly phoned us with an update and helped explain things during our first time purchase. Shout out to Rochelle as well, helping navigate lots of back and forth with our exchange.

Really incredible experience working with Frost’s on our relocation to St Albans and property search. Everything moved very quickly and seamlessly and we were kept up to date throughout. A huge thank you to Shelby in particular who facilitated it all.

Excellent customer service- and should single out Shelby who managed to get me a 2nd viewing at short notice on the same day as my wife's earlier viewing, which resulted in our securing the rental property. In addition, Shelby handheld us through the application process ensuring any negative friction was removed to achieve a good outcome for us as tenants and, I would assert, for the landlord. Highly recommended and a welcome improvement from some of the estate agents we have used in the past. Thank you!

Shelby has been so helpful throughout this process making everything very easy

Shelby not only found a property that perfectly matched my friend’s and my requirements, but also made the entire process from the initial application through to securing the tenancy completely seamless. We really appreciated the quick responses, clear communication, and regular updates throughout. Shelby made what can often be a stressful process of finding a flat feel straightforward and hassle free. Thank you for all your help. I would highly recommend!

I would like to give Nick a well-deserved five-star rating. He has been absolutely fantastic throughout the entire experience of buying my first property. The service he provided was outstanding, and dealing with him was by far the easiest part of the whole process. He kept me consistently updated every step of the way, ensuring I always knew what was happening and answering any questions I had promptly and professionally. Nick made what could have been a stressful experience so much easier, and he was a pleasure to deal with from start to finish. If I ever decide to sell the property in the future, Nick will be the first person I contact. Thank you so much for all your hard work, Nick. I appreciate everything you’ve done and would highly recommend yourself and Frosts to anyone looking for an estate agent.

We've been renting through Frost's and have been dealing with Ben Harley on various maintenance matters. He has always been professional, responsive, and extremely helpful. Communication is always clear, and he does an excellent job of keeping us updated on repairs, contractor visits, and ongoing issues. Even when matters are more complicated or take time to resolve, he remains patient, courteous, and proactive. As tenants, we really appreciate having a point of contact who is approachable, knowledgeable, and genuinely willing to help. It is genuinely reassuring to have someone so reliable managing maintenance requests. We are very grateful for all his hard work and support, and our experience with Frost's has been all the better because of it.

We've been working with Tom Weaver at Frosts on both the purchase of our new home and the sale of our current property - so we've seen him in action across both sides of a move. Tom has been brilliant throughout. He communicates proactively, keeps you genuinely informed rather than leaving you to chase, and gives clear, practical advice when it matters. He clearly knows what he's doing and makes what can be a stressful process feel much more manageable. Beyond the professional side, he's also just a genuinely lovely person to deal with - which makes a real difference. We wouldn't hesitate to recommend Tom and the hard-working team at Frosts.

Through Frosts I have bought 3 houses, sold 2 and rented one. Each time it has been handled well, with easy communication and with the right balance of professionalism, yet fun and friendly. The house I have just purchased was incredibly complex with probate complications, buyers pulling out, a long chain and then on the day of completion an issue with one of the solicitors further down the chain - Neil, Rochelle and the team took it all in their stride and every hurdle was overcome with minimal fuss and drama. I felt like they had my back the whole time. Buying and selling in the UK is a complicated system… get the right people on your side for it and it becomes a lot easier!

I would recommended Frosts agency they are very reliable and supportive . They provide excellent services