What our customers say about us

Excellent
Based on 264 reviews
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Sold the house quickly and without a fuss. Then handled the complexities of a long chain with some tricky conveyancers further down the line with professionalism and candour. I highly recommend them for sales in the region.
Frost's Harpenden
I bought through Frosts over 20 years ago and received such good service that I chose them again when it came to selling. They sold my house quickly, despite what was a challenging market, and I then received absolutely fantastic support from Trudie throughout what turned out to be a long and complicated chain. There were numerous challenges along the way, including some extremely poor communication from other parties in the chain, but Trudie was always on the case, keeping things moving, providing support and helping us navigate our way through to a successful conclusion. Her dedication, professionalism and persistence made a real difference, and we are hugely grateful for all her help. I wouldn't hesitate to recommend Frosts or use them again. In fact, I'm genuinely sorry that we're moving to an area where they don't have an office!
Frost's Harpenden
Trudie has been outstanding since we had our offer accepted and has kept us updated throughout
Frost's Harpenden
Excellent service throughout. From the very beginning, Louise was amazing. She kept me fully informed at every stage and was clearly dedicated to getting the right outcome. I had complete trust in her judgment and expertise.
Frost's Harpenden
I’d highly recommend Frosts when considering selling an estate agent for Harpenden. We worked with Amelie, who helped make the process simple and communicated with clarity throughout every step of the journey. We felt cared for as individuals throughout the process and Amelie operated on a real human level with trust and was generally great to work with. I would absolutely recommend Amelie and Frost’s.
Frost's Harpenden
Excellent service and communication from Amelie, Elsaida and the team at Frosts from start to finish. I highly recommend them for selling your property!
Frost's Harpenden
Frosts were on the ball and so helpful
Frost's Harpenden
What a fantastic experience with Frosts. Stuart goes above and beyond to make sure your happy, settled and gives a really personal and professional touch. We could not have made our move possible without Stuart. Genuinely. Stuart and his team namely Isha went above and beyond. Truly fantastic. Would highly recommend.
Frost's Harpenden
Very helpful, communicative and friendly
Frost's Harpenden
Would recommend Frosts for anyone selling their house in Harpenden. Spoke with a few agents as wasn’t sure who to go with so appreciated James honesty explaining exactly how things would work as had not sold a house before. The whole team at Frosts are also great, Louise and Amelie kept us updated with regular check-ins throught the process of viewings. Trudie then did the same once the sale had been agreed. Thanks to the whole team.
Frost's Harpenden
We used Frost's Estate Agent to support us with the sale of our mum's house after she had passed away in 2025. Throughout the whole process Julia and the team were extremely supportive, capable and professional. We would like to send are sincerest thanks to Julia and wish them every success in the future.
Frost's Harpenden
I can’t recommend him highly enough Stuart Mcmillan ! He was incredibly kind, open, and honest throughout the whole process. Nothing ever felt rushed, and he always took the time to help and answer any questions we had. It’s rare to come across someone so genuine, professional, and easy to talk to. His support and dedication made a real difference, and we are very grateful for all his help. Thank you again for everything – it was a pleasure dealing with you!
Frost's Harpenden

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