What our customers say about us

Excellent
Based on 262 reviews
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Excellent service throughout. From the very beginning, Louise was amazing. She kept me fully informed at every stage and was clearly dedicated to getting the right outcome. I had complete trust in her judgment and expertise.
Frost's Harpenden
I’d highly recommend Frosts when considering selling an estate agent for Harpenden. We worked with Amelie, who helped make the process simple and communicated with clarity throughout every step of the journey. We felt cared for as individuals throughout the process and Amelie operated on a real human level with trust and was generally great to work with. I would absolutely recommend Amelie and Frost’s.
Frost's Harpenden
Excellent service and communication from Amelie, Elsaida and the team at Frosts from start to finish. I highly recommend them for selling your property!
Frost's Harpenden
Frosts were on the ball and so helpful
Frost's Harpenden
What a fantastic experience with Frosts. Stuart goes above and beyond to make sure your happy, settled and gives a really personal and professional touch. We could not have made our move possible without Stuart. Genuinely. Stuart and his team namely Isha went above and beyond. Truly fantastic. Would highly recommend.
Frost's Harpenden
Very helpful, communicative and friendly
Frost's Harpenden
Would recommend Frosts for anyone selling their house in Harpenden. Spoke with a few agents as wasn’t sure who to go with so appreciated James honesty explaining exactly how things would work as had not sold a house before. The whole team at Frosts are also great, Louise and Amelie kept us updated with regular check-ins throught the process of viewings. Trudie then did the same once the sale had been agreed. Thanks to the whole team.
Frost's Harpenden
We used Frost's Estate Agent to support us with the sale of our mum's house after she had passed away in 2025. Throughout the whole process Julia and the team were extremely supportive, capable and professional. We would like to send are sincerest thanks to Julia and wish them every success in the future.
Frost's Harpenden
I can’t recommend him highly enough Stuart Mcmillan ! He was incredibly kind, open, and honest throughout the whole process. Nothing ever felt rushed, and he always took the time to help and answer any questions we had. It’s rare to come across someone so genuine, professional, and easy to talk to. His support and dedication made a real difference, and we are very grateful for all his help. Thank you again for everything – it was a pleasure dealing with you!
Frost's Harpenden
Louise Harrod was absolutely fantastic throughout our sale. She was consistently communicative, keeping us fully updated at every stage and always quick to respond to any queries. What really stood out was how proactive she was — Louise genuinely drove things forward, liaising with all parties and making sure nothing slipped. It honestly felt like she took full ownership of the process and pushed it all the way to exchange. A real credit to the team and we wouldn’t hesitate to recommend her!
Frost's Harpenden
We were very pleased with the levels of customer service and support my brother and I received whilst selling our parents home in Dunstable. Julia, our agent, kept us up to date all throughout the process and was empathetic towards our situation. James phoned us a couple of times too, which we appreciated. We felt this whole process wasn’t just “transactional” with Frosts…like it has felt when I have gone through the selling processes before with other agents. Thoroughly recommend Frosts for that more personal touch when selling/buying your next home.
Frost's Harpenden
We were very pleased with the levels of customer service and support my brother and I received whilst selling our parents home in Dunstable. Julia, our agent, kept us up to date all throughout the process and was empathetic towards our situation. James phoned us a couple of times too, which we appreciated. We felt this whole process wasn’t just “transactional” with Frosts…like it has felt when I have gone through the selling processes before with other agents. Thoroughly recommend Frosts for that more personal touch when selling/buying your next home.
Frost's Harpenden

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