What our customers say about us

We recently purchased a house through Frost’s. With the eccentricities of the UK housing market, sometimes you need a bit of X factor and luck to get a house purchase or sale through. Jess brings that X factor ! Full of energy, smarts and dedication and very warm-hearted too - she was brilliant from start to house purchase.

When I approached Frosts they were very informative and helped me through the whole process as a first time buyer. Shaun and Trudie were extremely helpful throughout and made sure I was always kept in the loop and up to date with everything.

Shaun was an absolute pleasure to deal with from start to finish throughout the purchase of our first home. He kept us informed every step of the way, was always approachable, and made what can often be a stressful process feel much smoother. A great example of what an estate agent should be. Thank you for all of your help, Shaun! P&R

Frosts were highly professional from the start. Laid out the process and their fees up front and went to work straight away finding an asking price buyer. The sale process has been a breeze as a result and critically they have always been available and on hand to support any query. I thoroughly recommend.

We were very impressed with the professionalism shown by Shaun, Paul and the Marshalswick team. They understood our requirements, gave excellent guidance and were always willing to help in resolving problems we encountered. It’s a shame Frost Estate Agents do not have offices in Kent, as we would definitely recommend them.

We can honestly say that we, too, would highly recommend Jess at Frosts. She is very professional, and also genuinely kind and caring. We always felt supported by her and reassured that she was there for us if we needed anything. Jess is lovely!

I would highly recommend Jess at Frosts. She has been incredibly helpful throughout the process of buying my new home. Her communication has been excellent, keeping me updated every step of the way, and she has always been quick to respond to any questions. She has been professional, approachable and supportive throughout what can be a stressful process. Thank you for all your help!

Wendy has been very personable, relaxed and helpful each time we've met her. Many thanks Jessica has been brilliant from the first time we called into Frosts at Marshalswick. She's very friendly and extremely efficient and has made us feel very comfortable throughout the buying process having bought our previous house 48 years ago. Many thanks

Thanks to Wendy for friendly and professional service in showing us two homes on a really hot day.

Shaun at Frosts made buying my first home very smooth, the team were professional, friendly, and always kept me updated throughout the house-buying process. I felt at ease texting Shaun at any given time as he is always happy to answer my questions. I would highly recommend to anyone buying a home. Thank you!

Shaun did an excellent job, keeping all stakeholders informed & up to date throughout - ensuring a smooth overall process

Great service. They provided a free evaluation and a custom report to help with our remortgage. they were helpful, considerate and knowledgeable.