Neil Dowsett

Stuart at Frosts was by far the most helpful agent we encountered during our property search. He listened carefully to our requirements and only presented relevant properties that he genuinely felt met our criteria. I would highly recommend Stuart.

16th April

We are very happy with the service we received from Frost's to help us find a house in St Albans. Rose was wonderful, professional and engaging throughout. She was able to be flexible to accommodate our young family's limited schedule. When we insisted we needed a dishwasher, Rose was able to arrange with the landlord and have it fitted ready for when we moved in. All in all, everything you could wish for in an agent. Outstanding service, thank you! Our very best wishes to Frost's 25 years anniversary!

13th April

John Sullivan has professionally and diligently managed sale of our property from inception to successful completion. Many thanks John!

11th March

Have employed Frost's twice in recent years and they have been excellent each time.
From the initial valuation right up to progressing property sale to the latter end of proceedings, could not have asked for more. Excellent communications and friendly staff.

9th April

Daniela did an amazing job of looking after us. She listened carefully to what we were looking for and it was obvious she worked hard to find our dream home and gave us such a choice. Even though we found a house elsewhere, we couldn't have narrowed down what we liked and didn't like without her. Thank you!

1st April

Can't recommend Frosts enough, great agents to deal with, from initial chats with Stuart to Daniela who set me up with the viewing, was always eager & keen to help throughout the process and seemed genuinely happy for me when my offer was accepted.
The estate agent who showed me around was also fantastic and then Matt dealing with the purchase has been superb - the whole team have been great.
Nice to meet agents who seem to actually want to help people.
Thank you all for your help!

30th March

Ella has been super helpful in progressing our sale. She has responded really quickly to any queries and helped make the process so much easier!

29th March

This is the sixth property (and hopefully the last) I am buying and by far the nicest experience of all thanks to FROST'S and Tom in particular. His approachability, efficiency and calm during the whole transaction helped me get over some hiccups. Tom was absolutely great and I recommend him highly to future clients.

26th March

My wife and I recently visited Frosts on a busy Saturday afternoon to register our details at the start of our property search. Lucy was absolutely brilliant and gave us so much information on the local area and local schooling information. We were also really impressed with the selection of properties Frosts had available for us to view. All round a great experience.

20th March

Lucy Mogla at Frost's was extremely helpful. She gave me all the information I needed in a highly professional and polite way. She was a delight to deal with.

18th March

Tom, was easy to deal with, professional and competent. He was efficient and helped us book a huge number of viewings within the first 24 hours and has our complete confidence. We are grateful for all his time and help with selling our property.

9th March

Great experience dealing with Frost's. from arranging viewings, to getting contracts sorted. It was very quick and easy to sort everything with very helpful staff

8th February

Great team stepped in and helped me sell my property when another agent was struggling - was a tough deal but Jess and Daniella were amazing throughout and got it over the line - will use again in future!!

5th February

Frost's turned out to be a fantastic choice for our sale, having considered several agents. James Adams and the team were highly professional, conscientious and proactive in dealing with our case. I'd have no hesitation recommending them to friends and family.

25th January

Lucy has been fantastic in helping us to find our next home. She took time and great care in finding out our initial requirements and now regularly keeps in touch about new suitable properties. Thank you Lucy for all your time and effort so far and we very much hope that you find us our next dream home soon.

12th January

I wouldn't hesitate to use Frosts again to sell my property - fantastic service from start to finish. Great communication, hard working and a really enthusiastic and professional team - all of them prepared to go the extra mile. Thank you.

11th January

Very satisfied with customer services provided by Frosts especially Mr Tom Weaver during our purchase

11th January

We have recently exchanged contracts for the purchase of a house in St Albans and we found Tom at Frosts a pleasure to deal with. Tom remained approachable and professional at all times and his relaxed and friendly approach put us at ease from making our initial offer all the way through to exchange. Despite some hiccups along the way with the upper chain, Tom kept us updated along the way and we really felt that Tom was doing all he could to ensure a timely exchange of contracts, which must have involved a large number of calls on his part between the different lawyers. We would not hesitate in recommending Tom to future clients and would be very happy to work without Tom again on a future sale/purchase.

3rd January

Great service from start to finish from everyone in the team.

18th December

First time buyer and First time using Frost's and have absolutely no complaints. I would like to say a huge thank you to Shaun, Trudie and Matt for making this process as easy as possible. Professional yet personal would highly recommend.

12th December

Together with my sisters I had the difficult and upsetting task of selling our parents house after they passed away earlier this year. Frosts were extremely caring and supportive throughout the process. They kept us informed of developments, provided clear advice on pricing and marketing the property, and successfully achieved a timely and satisfactory sale.. I would have no hesitation in recommending Frosts Estate Agents especially the St Albans team of Tom, Stuart, Daniella and Sarah.

12th December

We have had an excellent experience dealing with Frost’s in Marshalswick. Matthew Brand has been honest, realistic, professional and very patient throughout our process. The team have also been efficient, helpful and friendly. Thank you to all involved!

8th December

A great team all round, and a real contrast with other estate and lettings agents I've experienced! We have rented through Frost's and have now also bought a house through them. The lettings team - especially our property manager Melanie - have been very helpful, clear and throughout, with none of the heavy-handedness, spurious fees or dodgy lease clauses I've encountered elsewhere. And the sales team - we've spoken with Tom, Daniela and the progressor Sarah - have been a pleasure to deal with. They have been very proactive throughout the process and ensured that we have had all the viewings and information we might want. They made us feel that they are as happy for us - and pleased to help - as for the sellers. I'd definitely use them myself and recommend them to others.

8th December

Very professional valuation visit. We both felt that we were listened to and points we raised were taken on board. Arrived at a valuation figure that we were happy with and reflected the current market. Very professional photographs taken that show the property to it’s best. We were given the opportunity to review the details and photo’s before they went live. Viewings happened very quickly and we were kept informed all the way through; even if offers made were not up to expectations. Frosts did say the right offer would come and it did in less than a week. Even at this stage Frosts took steps to ensure that the offer was serious and backed up with sufficient funds. Would strongly recommend Frosts to anyone serious about selling and at a reasonable fee.

5th December

Highly recommend Frosts. I have bought through them and they now manage my rental property and have done for over 8 years. They are, without fail, extremely professional and efficient as well as being nice people to deal with.

1st December

The advice and service I've received from Frost's with regards to my house sale has been first class, the team in the Marshalswick branch were both professional and friendly. I would really like to give a score of six stars out of five if it was possible. Have already recommended Frost's to friends.

28th November

Selling and buying a house at the same time is a very exhaustive experience but the help we got from Frost's made it more bearable. The staff are honest and friendly and they even fought our corner when a cash buyer tried to swoop in and take the house were were trying to buy at the last minute. Thanks for that Shaun!!

26th November

Dear All at Marshallswick office. Thanks for your wonderful service in selling our property. We even got more than we expected!!

21st October

Great friendly service from the whole team! We felt we were looked after very well throughout the selling process firstly by David and James and subsequently by Trudie and John. All members of the team were clued up and able to help and support throughout. Thank you!

12th October

Really happy with the service I received from Elsaida and James, I Would 100% recommend using them as they are very helpful and professional.

20th September

I have lived in my house for 24 years and making a decision to move was very hard , I spoke to james who came round and made us feel quite at ease , we have now sold our house via the frosts Harpenden Team , i can not thank them enough for all the help that we have had from the team , Buying and selling a house is very stressful wondering what people are saying about your house , but Elsaida made sure that everyone that walked through my door took there shoes off and didnt ruin the new carpet . Trudie our sales negotiator was fantastic making sure everything was on track , i would recommend Frosts to anyone that is moving .

12th September

Fantastic support from Trudi, Shaun and Matt from the Marshals wick Frost branch in connection to my property purchase at sandpit lane. Trudi in particular went above and beyond the call of duty to provide support and facilitate all between the seller, the conveyancer and myself to ensure the process went smoothly in very challenging circumstances. I would not hesitate to use what is obviously a very competent team. Thank you.

9th September

Shaun, Matt and Trudi from the Marshals wick Frost branch were outstanding in their approach. Personal, supportive, challenging to get the purchase completed. Alongside arranging a mortgage appointment which helped move things forward quickly. My experience has been excellent the way they care and keep in contact. It's the personal touches that made my buying experience so special. Well done.

11th August

I cannot thank David enough for the help and advice he has given us whilst buying our new home. He has been friendly, honest, communicative and thoroughly professional throughout the whole process. I would not hesitate to recommend Frosts Harpenden.

4th August

Matthew, Shaun and Trudi make up the perfect sales team.Matthew is very persuasive and confident while being very easy to talk to. Shaun does perfect viewings and I heard him many a time pointing out little plus points which could have been missed. Trudi is so helpful in every way. She really goes the extra mile to make selling a house less stressful. I feel very lucky to have had the three of them selling my house so successfully.

19th July

Very remarkable, everyone was so friendly and helpful throughout specially Elsaida and Trudie so big thank you to both of them

17th July

Thanks to Frosts for the service, and continued help with our property search. Very professional team

July 7th

Shaun (marshalswick) and Trudie were a massive help when purchasing my property. Really great service. Thanks!

July 3rd

Everyone here is very friendly and professional. Special shout out to Trudie for being very helpful and responsive when it came to navigating a long drawn-out exchange and completion process

30th June

Having not needed to sell or buy a house for a great number of years I found everyone helpful and enthusiastic. Their involvement from beginning to sale completion was great and allowed me to concentrate on removing all of my possessions before the sale completed

28th June.

Can't thank Trudie and John enough with the sale of my house. Many thanks!!

15th June

Many thanks to Matt, Shaun and the Marshalswick team including Trudie, who did so much to help our sale progress smoothly. It has been a fairly long and at times difficult process to complete our sale but Frosts have supported us at every stage with patience and good humour. We don't plan to move again but if we ever do we won't hesitate to use Frosts for a third time.

12th June 2017

Thanks to John at the Wheathampstead branch for being very helpful throughout the sale of my property in Gustard Wood.i would highly recommend Frost's for their services

12th June

I can thoroughly recommend Frosts and special thanks to James and Trudie have been so helpful throughout, I cannot thank them enough!

8th June 2017

A great service from the team at Frosts in Harpenden. Superb contact from Trudie when things were getting close to the wire in the lead up to exchange. Many thanks for all your efforts. Paul.

20th May 2017

Would like to say a huge thank you to Trudie for all your hard work and keeping me updated along the way through the sale of my property. Another great experience with Frosts :)
Many thanks

17th May 2017

We would certainly recommend David and his team at Harpenden. They have all been very professional and friendly throughout the selling process, have kept us updated and have always returned phone calls. The final days before exchange were not easy but they kept on top of the situation and did a lot of work behind the scenes. Successfully exchanged today so many thanks to everyone who was involved. We really appreciated your help and would certainly use you again.

15th May 2017

Having sold our house via the Frosts Harpenden Team this year - I genuinely could not recommend them highly enough. From our initial meetings and valuation, through to exchange and completion they have been fantastic.

Buying/selling property is one of the most stressful experiences and James and his team were fantastic and communicating with us throughout the entire process and keeping everything on track. Trudie, our sale negotiator - was particularly brilliant and we cannot thank her enough for not only doing her job brilliantly, but the role of most other people involved in our chain. Without her keeping everyone else moving and communicating, it would have taken months longer to complete on our property than it did - so thank you Trudie!

Hopefully we won't be moving any time in the near future, but if and when we do, Frosts would be our first port of call. I'd recommend them to anyone in the area if you want a professional, courteous and high standard service in what can be a stressful and emotional time. Thank you!

1st May 2017

In 2014 my partner bought a house on the Park in Redbourn and James was the agent. She used E-Way and Trudie Cobb was with her, and me because I was helping, all the way and very pleased we were with the service.

Late 2016 I bought in Church End and James was again the agent and we were pleased to go through Frosts again. Trudie remembered me and my partner and gave us the superb service again. We felt very lucky to have had Frosts and Trudie in particular working in our interests both times.

27th April 2017

Fantastic team, really helpful getting everything together. Ended up dealing with a different person at every stage of things (booking a viewing, the viewing itself, putting an offer in) but it this was seamless as if they'd all been present at every step. A great collaborative team.

26th April 2017