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Reasons to choose Frost's Property Management

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A single point of contact

Your dedicated property manager will call to introduce themselves, assist with the pre-tenancy paperwork and preparation including safety checks.


Property Inspections

Regular and thorough property visits allows us to assess how your property is being treated and with our eye for detail we can pick up any minor maintenance before it becomes a major issue.



Property Maintenance

With 700 properties in our managed portfolio we have built up a valuable list of reputable, reliable and accredited contractors which are all vetted and referenced by us. This helps get maintenance done efficiently and saves our clients money.

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Managing the check out process

We organise the check-out, negotiate deposit deductions where necessary, evaluate dilapidation claims and deal with any disputes.


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Hollie Taylor

Property Manager

I have worked within the property industry for 4 years, joining Frosts in July 2017. I have previously worked for a national Estate Management company, and therefore have lots of experience in block management, as well as property management. I believe that giving excellent customer service is the key to building a good relationship with the Landlords and Tenants within my portfolio.

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Chloe Weston

Property Manager

I started working in the property industry in 2016 for a local independent estate agent where my role was based in lettings and property management.   I joined Frost's in March 2019 to enhance my knowledge and specialise in property management. The thing I enjoy most about my job is building relationships with my landlords, getting to know their properties and being their dedicated point of contact. I have already enhanced my knowledge in dealing with all kinds of situations and I am currently studying my towards my ARLA qualification.  Outside of work I enjoy exploring new places and meeting new people.

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Elena Duff

Property Management Assistant

I’ve worked in property industry in London and Harpenden for nearly 10 years now and joined the Property Management team at Frost’s St.Albans branch in March 2011. I am currently looking after the gas safety checks for all the properties but also happy to assist my colleagues when needed . I enjoy living in and exploring Hertfordshire.

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Sue Webb

Lettings Administrator

I have lived in St Albans and the surrounding area all of my life so I know the area very well! I have worked in the property industry as an Administrator for several years , enjoying meeting Landlords and Tenants along the way.  I joined frost’s Property Management team earlier this year as Lettings Administrator, where I have been made to feel very welcome and part of the team.  I enjoy being in a busy environment giving support to my colleagues where and when I can who support each other it makes coming to work a pleasure.