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I've been in Estate Agency since 1989 and have worked in the St Alban's and Harpenden area since 1993 aside from a short interval in 2007. In that time I'm pleased to say i've had the privilege of helping literally thousands of people move home. I worked for Frost's when it was owned by David and Mary Frost and although they retired a few years ago I like to think we keep the business true to its original aims of 'just being better', that means Better Service, Better Marketing and Better Results for customers.
I am a keen student of business, qualifying with a masters in Business Administration with Henley Management School where I returned recently to do a short course in coaching.
As the Managing Director there's not much outside of work as running a business these days is pretty all consuming but I live with my partner and we do enjoy eating out, we've managed to eat at some of the country's finest restaurants.
We have recently exchanged contracts for the purchase of a house in St Albans and we found Tom at Frosts a pleasure to deal with. Tom remained approachable and professional at all times and his relaxed and friendly approach put us at ease from making our initial offer all the way through to exchange. Despite some hiccups along the way with the upper chain, Tom kept us updated along the way and we really felt that Tom was doing all he could to ensure a timely exchange of contracts, which must have involved a large number of calls on his part between the different lawyers. We would not hesitate in recommending Tom to future clients and would be very happy to work without Tom again on a future sale/purchase.