Our Team

ELIZABETH BROOKES    

Liz Brookes 2

Lettings Manager at Chequer Street

DANIEL KIRK 

Dan Kirk 2

Associate Director at Chequer Street

STUART DUTTON

Stuart Dutton 4

Sales Team Leader

LILY FOWLER

Lily Fowler 1

Lettings Manager at Harpenden

ROSIE BEECHEY

Rosemary 1 (4)

Secretary

AVA MELTON-BROWN

Ava Melton Brown 1

Senior Secretary

NEIL DOWSETT

Neil Dowsett 4

Senior Valuation Manager

Daniel Kirk 

Dan Kirk 2

What do you do?

Associate Director at Chequer Street, St Albans

What do you enjoy about your role?

I love the challenge of running the biggest and busiest office in St Albans. Also, working closely with my sales team and focusing on all of their individual development needs, helping them improve their skill sets to get the very best out of our team.

What do you enjoy about working for Frost's?

I love the ambition and drive the company has, to be successful. The foundation has been set over the last 20 years and we are now the clear market leader within St Albans always looking to continually improve everything we do throughout the business. Our results are built on hard work, team work and commitment to understanding our clients needs and exceeding their expectations.

What is your proudest professional achievement?

Having been an agent for 16 years, being promoted to Associate Director for Frosts was a very proud moment considering we are such a well-established and highly regarded Estate Agent. The market is constantly creating new challenges within the industry but Frosts continue to lead from the front with innovation, people development and a passion for delivering exceptional service, something I am also very proud of.

Elizabeth Brookes    

Liz Brookes 2

What do you do?

Lettings Manager at Chequer Street, St Albans

What do you enjoy about your role?

I am a people person and enjoy delivering quality service and exceeding expectations. I work hard to build client relationships on valuations and on the telephone by providing them with information and recognising their individual circumstances and needs. I maintain the relationship by delivering an excellent service and following through on promises. I speak with prospective tenants and asses their requirements so that I can successfully match a tenant with the property and landlord.

What do you enjoy about working for Frost's?

I enjoy working for a reputable company who recognise and reward staff who do their role to the best of their ability. Frost’s also have integrity which can be rare in this industry.

What is your proudest professional achievement?

Working my way up to achieving Lettings Manager at Chequer Street and being part of the team that have recently won silver at the 'East of England Small Lettings Agency of the Year 2016.

Stuart Dutton

Stuart Dutton 4

What do you do?

Sales Team Leader

What do you enjoy about your role?

I really enjoy the versatility I have running my own desk and the office space I work in. We are a highly driven and motivated team and the atmosphere is always great. My role is demanding but if you put the right quality and work ethic it is also highly rewarding.

What do you enjoy about working for Frost's?

For me the company is moving in the direction I am, I am motivated to succeed and want to keep improving, it’s the same with the company and the management team at Frost’s. I really like the new branding and the marketing that we do, I think it’s the best in St Albans. We have great market share which gives us great sales opportunity.

What is your proudest professional achievement?

During my time at Frost's, I ranked 3rd in the LSLI group which Frost’s belong to. We have rewards for a top finish and after coming 3rd, I had an expenses paid trip with the rest of the winners to Malta. The trip was great but I was most proud of finishing in one of the top spots!

LILY FOWLER

Lily Fowler 1

What do you do?

Lettings Manager

What do you enjoy about your role?

Meeting new people every day, helping people find their homes, having the opportunity to explore different areas and gain new clientele to build our profile.

What do you enjoy about working for Frost's?

I enjoy working with my colleagues, we all get on very well. I am certainly made to feel that what I do in my day to day role is very important to the company. Frost's have fair rules and everyone is given the same treatment this makes me feel as important as anyone else in the company and keeps me organised and professional in what I do.

What is your proudest professional achievement?

Successfully letting a prestige Estate portfolio year after year. Returning to Frost’s for the second time is one of the best career decisions I have ever made.

Melanie Hughes

Melanie Hughes 2

What do you do?

Deputy Head of Property Management

What do you enjoy about your role?

I am passionate about property!  Having my own portfolio of 120 properties ranging from a studio flat to a 5 bedroom detached home, I know every property intimately. I offer my Landlords an honest and personal experience, and they all have faith that I will protect their asset(s) in any way necessary, from dealing with general maintenance to forward thinking and planning ahead works for when the property may become vacant, to advice around legislation and legal procedures.

What do you enjoy about working for Frost's?

Frosts have consistently helped me to progress my career, sponsoring me to take my qualifications in order to achieve ARLA membership and then to further progress my knowledge and experience.

They have given me clear objectives to move my career along and promotion to Deputy Head of Property Management.

What is your proudest professional achievement?

Recently shortlisted to the final 5 candidates for The Sunday Times Property Manager of The Year Award.  A fabulous recognition of the way that I perform my job.

Rosie Beechey

Rosemary 1 (4)

What do you do?

Secretary

What do you enjoy about your role?

I love being an important cog in the wheel and knowing the work I do is a key factor to a house sale and contributing to making sure customer experience is excellent.

What do you enjoy about working for Frost's

Frost’s is a lovely company to work for.  It has the intimacy of a family run company and the security of a large corporate. The Marshalswick office is a professional friendly office and it is a pleasure to have been given the opportunity to work with such a successful and well established agency with high quality personnel.

What is your proudest professional achievement?

I have ensured that every sale I have been involved in has progressed smoothly leading to highly satisfied vendors and buyers.

Ava Melton-Brown

Ava Melton Brown 1

What do you do?

Senior Secretary

What do you enjoy about working with Frost's?

I enjoy working within a team of people who are very good at what they do and love it. I enjoy going to work everyday and it’s a good feeling to know everyone else does too.  The team ethic is so strong here, we all know what we are here to do, but never too busy to help each other out.

What do you enjoy about your role? 

As a secretary, I think I get different enjoyment from my role to my other colleagues. I feel happy seeing a property transit between going on the market to reaching completion, but I really enjoy being a part of that and knowing that I have helped someone move home. My job role is very much behind the scenes, preparing brochures and completing the estate agency related administrative tasks when selling. I enjoy helping people and with my extensive experience in estate agency it is an industry that is so natural to me.

What is your proudest professional achievement?

My proudest achievement was being given the chance to work for Frost's, the St Albans market leader. I feel like I am at the peak of my career, and feel very proud to say I work here. 

Neil Dowsett

Neil Dowsett 4

What do you do?

Senior Valuation Manager

What do you enjoy about your role?

I enjoy meeting new people on a daily basis and providing advice on such an important decision as moving house. Having always worked with people my job role perfectly suits my personality and I genuinely relish the challenges that I face with each working day.

What do you enjoy about working for Frost's?

St Albans is a fantastic place to work, steeped in history with a characterful and creative vibe throughout the city. Working for the market leader helps me enjoy this experience even more and when combined with a fantastic team of staff who support each other it makes every day enjoyable.

What is your proudest professional achievement?

In such a competitive market with a large volume of estate agents working in the city it gave me great satisfaction to read statistics gathered from Rightmove to confirm as Valuation Manager I helped to guide the team into listing twice as many properties as our closest competitor.