Louise Armsby
(Head of Property Management)



Viktoria Rakos

 (Deputy Head of PM)


Melanies Hughes
(Senior Property Manager)


Emily Buller                                                     (Property Manager)         


Sam Stockwell                                        (Property Manager)


Danielle McGill                                      (Property Manager)


Lesley Jones


Superna Minhas


Elena Duff
(Property Management Assistant)


01727 861199

4 Chequer Street
St. Albans

Frosts Property Management - 01727 861199

Frost's Estate Agents have a committed Property Management team, including five fully trained Property Managers, a team Assistant, a dedicated Accounts Manager and a full time Secretary/Admin Assistant.

Each individual Property Manager looks after their own portfolio of properties and will be the landlord and tenants main contact during the course of any tenancy.


Louise Armsby - Head of Property Management

I have worked in Lettings since 2006 and am still as enthusiastic now as I was then. I have experience in all aspects of lettings which enables me to understand situations by seeing the whole picture. I feel passionately about following correct procedures, quality customer service and maximising the use of systems. I like to spend time with my family and friends in my spare time.








Viktoria Rakos - Deputy Head of PM

I’m Viktoria Rakos, a Property Manager with Frosts since July 2013. I have worked in the UK property sector since 2008, and by now I have done everything that there is to do in lettings, from taking on properties through the actual letting to the end of tenancy dealings. In my free time I enjoy a bit of DIY on my flat or my car. I am proud to have earned a reputation for ‘getting stuff done’ in the professional scene as well in the personal.






Melanie Hughes - Senior Property Manager

After having worked in various sectors of the property industry for the last 10 years, I joined Frosts Property Management team in 2013 and really feel like I have found my niche. I thrive on the busy environment and enjoy developing lasting relationships with the landlords and tenants in my portfolio. I regularly volunteer at a local soup kitchen to help those experiencing difficulties in life. I like to unwind with a bit of Yoga or Pilates.






Emily Buller - Property Manager

I have recently joined Frost’s and already thoroughly enjoying being part of a great team and a well established company. I have worked in the property industry for 9 years, starting off as a sales and lettings negotiator and then moving over to Property Management in 2010. I pride myself in being organised and methodical in my approach to work and I enjoy building good relationships with the landlords and tenants that I deal with on a regular basis. I love spending time with my family and friends in my spare time.





Sam Stockwell - Property Manager

I first joined Frost’s in 2004 as a Weekend Assistant in the Lettings Department whilst my children were young.  I have gradually increased my working days over the years working in both Lettings and Property Management as additional support.  As my family have grown up my job role has developed to that of a Property Manager.  I enjoy working in the busy and often challenging environment, with a great team.  My family and I live locally and my children all attend the local St Albans Schools.






Danielle McGill - Property Manager

I have worked in property for over ten years and first joined Frosts in 2014 as a Property Manager. I enjoy being part of a strong team; working through set challenges on a daily basis. My family and I moved to St Albans from London 8 years ago, and enjoy all of the wonderful things St Albans city centre has to offer.







Lesley Jones - Secretary

I joined Frost’s as a secretary in the Property Management Department in a part-time role in 2001, after having worked in the banking sector since leaving school and have been with Frost’s 13 years this July. My role rapidly expanded and so progressed to full time the year after joining the company and I provide administrative support to all of our property Managers who service the Managed and let/rent properties. Everyone in the Property Management work well as a team, of which I am happy and proud to be a part of. I have lived all my married life in St Albans, 37 years now and love the area. My two children went to local schools and also still live in the area.




Superna Minhas - Accounts

I have worked with Frosts for 10 years. I started managing the account for our property management team and now I do the accounts for the whole company including payroll. In my free time I like spending time with my children.







Elena Duff - Property Management Assistant

I’ve worked in property industry in London and Harpenden for nearly 10 years now and joined the Property Management team at Frost’s St.Albans branch in March 2011.  I am currently looking after the gas safety checks for all the properties but also happy to assist my colleagues when needed . I enjoy living in and exploring Hertfordshire. I spent my weekends with my family.






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What Our Customers Say About Us
I just wanted to thank Frost's very much for the swift and efficient service they have provided in letting my mother's house. Your attention to detail, support and help has been outstanding. It was a first class service. The property is now let with no gap between tennants. Again thank you.
Office Details & Opening hours
St. Albans Estate Agents: 9am - 6pm Mon to Fri    9am - 5pm Sat    11am - 3pm Sun
Marshalswick Estate Agents: 9am - 6pm Mon to Fri    9am - 5pm Sat    closed on Sun
Harpenden Estate Agents: 9am - 6pm Mon to Fri    9am - 5pm Sat    closed on Sun
Wheathampstead Estate Agents: 9am - 6pm Mon to Fri    9am - 5pm Sat    closed on Sun
Property Management:: 9am - 6pm Monday to Friday    closed on Sat and Sun