The corporately operated agents will tell you that size matters, but having 100's of branches throughout the country is of no use to you when you are waiting for ages for them to answer their phone because head office has cut back on their staff (and probably their advertising too). Some agents will say they are small enough to care, but this doesn't help you sell your house when the buyer gives up waiting for details because there is only one person in the office and they are on the phone!

At Frost's we believe we have the balance right, we are an independent family run firm big enough to provide the service locally -- where it counts. Our offices are generously staffed with professionally trained, enthusiastic and motivated staff whose performance is continually monitored. In fact based on regular 'mystery shopping' surveys we have been independently assessed as the best by Cartus, the largest relocation company in the world and the Guild of Professional Estate Agents.

When you phone Frost's you get attentive customer service, in fact we even have a minimum standard for this, our target is to answer all calls within three rings - Why not put our service to the test? If you want to buy, sell or rent in the St Albans or Harpenden areas call us now.

Our people are waiting.. and you count

 David Frost F.N.A.E.A Managing Director